Ebanx incident

[Colombia][E-Wallet] Payment processing degradation

Ebanx experienced a major incident on September 29, 2026 affecting E-Wallet, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started: Sep 29, 2026, 08:11 PM UTC
Resolved: Sep 29, 2026, 10:20 PM UTC
Duration: 2h 8m
Detected by Pingoru: Sep 29, 2026, 08:11 PM UTC

Affected components

E-Wallet

Update timeline

identified Sep 29, 2026, 08:11 PM UTC

Payment method(s): E-Wallet Country: Colombia Impact: We have identified an issue affecting E-Wallet transactions in Colombia, leading to processing degradation. Our teams are actively working with our partners to restore full service.
resolved Sep 29, 2026, 10:20 PM UTC

This incident has been resolved.