Ebanx experienced a minor incident on February 20, 2026, lasting 2d 20h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 20, 2026, 06:03 PM UTC
We have identified an issue affecting the chargeback reports in the Merchant Area. As a result, the report is temporarily unavailable while we investigate and implement a fix. We will provide updates as soon as more information becomes available and once the issue has been resolved.
- resolved Feb 23, 2026, 02:46 PM UTC
The issue affecting the chargeback reports in the Merchant Area has been successfully resolved. All reports are once again available.