USPS shipment generation was briefly unavailable
Affected: USPS
Timeline · 1 update
- resolved Jun 24, 2026, 10:39 AM UTC
We had a brief outage of USPS shipment buys.
EasyPost Outage History
EasyPost is up right nowEasyPost had 45 outages in the last 2 years totaling 235h 2m of downtime — averaging 1.8 incidents per month.
There were 45 EasyPost outages since November 29, 2024 totaling 235h 2m of downtime. Each is summarised below — incident details, duration, and resolution information.
Smart rates are intermittently failing
Affected: APIWebsite
Timeline · 4 updates
- investigating Jun 11, 2026, 05:00 PM UTC
We are currently investigating this issue.
- investigating Jun 11, 2026, 07:11 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 11, 2026, 08:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 11, 2026, 08:57 PM UTC
This incident has been resolved.
Elevate errors rates for Gori carrier
Affected: Gori
Timeline · 3 updates
- investigating Jun 05, 2026, 05:46 PM UTC
We are seeing elevated timeouts with our Gori integration. We have reached out to Gori for more information and are investigating.
- monitoring Jun 05, 2026, 06:05 PM UTC
The Gori API appears to be recovering. We are continuing to monitor. Performance is improving, though some requests are still timing out.
- resolved Jun 05, 2026, 06:29 PM UTC
Gori API timings have returned to baseline and the service is operating normally again.
Elevated error rate on USPS, UPS
Affected: UPSUPSDAPUPS SurePostUPS Mail InnovationsUSPS
Timeline · 4 updates
- investigating Jun 05, 2026, 02:37 PM UTC
We are currently investigating this issue.
- identified Jun 05, 2026, 02:56 PM UTC
EasyPost has identified the error and is taking corrective action. Initial indicators are that service is stabilizing.
- monitoring Jun 05, 2026, 03:01 PM UTC
Service has normalized. We will continue to monitor.
- resolved Jun 05, 2026, 03:16 PM UTC
Service remains stable. This issue is resolved.
Delays to async processes
Affected: API
Timeline · 3 updates
- investigating Jun 03, 2026, 05:28 PM UTC
Async processing of updates and events are currently delayed. EasyPost is investigating the issue.
- monitoring Jun 03, 2026, 05:57 PM UTC
EasyPost has identified and addressed the issue. We will continue to monitor.
- resolved Jun 03, 2026, 06:46 PM UTC
Service has continued to operate normally. This incident is resolved.
Logging into easypost.com unavailable
Affected: Website
Timeline · 2 updates
- investigating Jun 02, 2026, 11:09 PM UTC
We are currently investigating issues related to customer's ability to login into easypost.com and manage account.
- resolved Jun 02, 2026, 11:16 PM UTC
We identified and resolved the issue. The website is fully operational again
Major Outage for Advanced Tracking
Affected: Tracking
Timeline · 5 updates
- investigating May 27, 2026, 09:18 PM UTC
Customers using the EasyPost Advanced Tracking may experience decreased availability of this feature. We have identified the root cause and are actively working to remediate the issue.
- identified May 27, 2026, 09:33 PM UTC
The issue has been identified and a fix is being implemented.
- identified May 27, 2026, 10:11 PM UTC
We are continuing to work on a fix for this issue.
- monitoring May 27, 2026, 10:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 27, 2026, 10:47 PM UTC
This incident has been resolved.
Partial API outage
Affected: API
Timeline · 2 updates
- identified May 22, 2026, 06:49 PM UTC
We received automated alerts regarding partial outage to APIs. The team has responded and service is normalizing. Total impact was approximately 5 min.
- resolved May 22, 2026, 07:02 PM UTC
Service remains stable and back to normal operation.
Partial Outage for Canada Post
Affected: Canada Post
Timeline · 5 updates
- investigating May 22, 2026, 01:18 AM UTC
Customers using Canada Post wallet accounts may experience errors rating or buying labels. We are in contact with Canada Post and working to resolve this issue.
- investigating May 22, 2026, 04:35 PM UTC
We are in contact with Canada Post and continuing to work to resolve this issue.
- identified May 22, 2026, 08:37 PM UTC
Working with Canada Post, we have identified the issue and are rolling out a fix. Wallet customers should start to see improvement soon. We are continuing with remediation on our side as we roll out the fix.
- monitoring May 22, 2026, 09:08 PM UTC
The fix appears to be holding. It is our fervent hope that this issue is now resolved. We will continue to monitor to ensure it doesn't recur.
- resolved May 22, 2026, 10:36 PM UTC
This incident has been resolved. Canada Post wallet accounts are operating normally.
DHL eCommerce Solutions Carrier Outage
Affected: DHL eCommerce Solutions
Timeline · 2 updates
- investigating May 19, 2026, 06:49 PM UTC
EasyPost is currently experiencing issues with all DHL eCommerce Solutions shipment functions due to an outage on their API. We are actively investigating the issue and are in communication with the carrier to resolve it.
- resolved May 19, 2026, 07:31 PM UTC
This incident has been resolved.
We are experiencing intermittent issues with our API Endpoints
Affected: API
Timeline · 3 updates
- investigating May 11, 2026, 04:26 PM UTC
We are currently investigating this issue.
- monitoring May 11, 2026, 04:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 11, 2026, 04:59 PM UTC
This incident has been resolved.
Elevated 5XX responses
Affected: APITrackingAddress Verification
Timeline · 3 updates
- identified Apr 28, 2026, 11:13 AM UTC
We have identified the underlying issue and are working on resolving it
- monitoring Apr 28, 2026, 01:01 PM UTC
The underlying issue has been mitigated and we are monitoring
- resolved Apr 28, 2026, 03:57 PM UTC
This incident has been resolved.
Customers are currently unable to add Bank Accounts through their EasyPost dashboard
Affected: Stripe API
Timeline · 3 updates
- identified Apr 03, 2026, 06:01 PM UTC
Our payment provider has made an unexpected change, we are working with them to resolve the issue.
- monitoring Apr 03, 2026, 07:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 03, 2026, 08:46 PM UTC
This incident has been resolved; users are once again able to link their bank accounts.
DAI Post integration degraded
Affected: DAI Post
Timeline · 3 updates
- identified Mar 16, 2026, 07:28 PM UTC
A DAI Post SSL certificate expired Mar 15 10:54:27 2026 GMT. This prevents Easypost from securely connecting to DAI Post servers and may block some rating and label purchases. We are in communication with DAI Post about this issue.
- monitoring Mar 16, 2026, 10:11 PM UTC
We have implemented a configuration change at DAI Post's request that should resolve the issue.
- resolved Mar 16, 2026, 10:34 PM UTC
This incident has been resolved.
Purolator Carrier Outage
Affected: Purolator
Timeline · 3 updates
- investigating Mar 13, 2026, 08:43 PM UTC
EasyPost is currently experiencing issues with all Purolator shipment functions due to an outage on their API. We are actively investigating the issue and are in communication with Purolator to resolve it.
- identified Mar 13, 2026, 11:49 PM UTC
Purolator has stated that they are experiencing an issue affecting their API services and are working to restore full functionality. We have observed that error rates with Purolator have improved, but are still higher than average. We are in communication with Purolator and continuing to monitor the situation.
- resolved Mar 14, 2026, 12:48 AM UTC
Purolator reports that all services have been restored.
Elevated errors in Tracking
Affected: Tracking
Timeline · 2 updates
- identified Mar 13, 2026, 05:44 PM UTC
The Tracking service is currently experiencing a heightened volume of errors. EasyPost has identified this as a result of a deployment.
- resolved Mar 13, 2026, 06:38 PM UTC
At this time, errors have ceased and the Tracking service has returned to normal.
Canada Post Carrier Outage
Affected: Canada Post
Timeline · 2 updates
- investigating Feb 27, 2026, 04:34 PM UTC
EasyPost is currently experiencing issues with all shipment functions related to Canada Post due to an outage on their API. We are actively investigating the issue and are in communication with Canada Post to resolve it. We will provide updates as more information becomes available.
- resolved Feb 27, 2026, 07:56 PM UTC
This incident has been resolved.
FedEx: Reduced performance and elevated error rates
Affected: FedExFedEx SmartPost
Timeline · 2 updates
- identified Jan 29, 2026, 03:05 PM UTC
We're experiencing reduced performance and increased timeouts/error responses from FedEx APIs. We've reached out to FedEx and will update this incident when we learn more.
- resolved Jan 29, 2026, 05:58 PM UTC
FedEx carrier API performance has returned to normal.
UPS Partial Outage
Affected: UPS
Timeline · 4 updates
- investigating Dec 11, 2025, 06:48 PM UTC
We are currently experiencing degraded performance and are investigating.
- identified Dec 11, 2025, 10:01 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 11, 2025, 10:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 17, 2025, 04:02 PM UTC
This incident has been resolved.
DHL eCS Carrier Outage
Affected: DHL eCommerce Solutions
Timeline · 2 updates
- identified Dec 10, 2025, 04:57 PM UTC
EasyPost is currently experiencing issues with all shipment functions related to DHL eCS due to an outage on their API. We are actively investigating the issue and are in communication with DHL eCS to resolve it. We will provide updates as more information becomes available.
- resolved Dec 10, 2025, 05:06 PM UTC
This incident has been resolved.
UPS API Rate Limiting
Affected: UPSUPSDAPUPS SurePostUPS Mail Innovations
Timeline · 2 updates
- monitoring Dec 02, 2025, 04:06 PM UTC
UPS shipments (rating) may be experiencing delays or errors due to API rate limitations on UPS's side. We're working directly with UPS to resolve this issue. If you receive a 'Too Many Requests' error, please retry your request.
- resolved Dec 02, 2025, 09:19 PM UTC
This incident has been resolved.
API issues
Affected: API
Timeline · 5 updates
- investigating Dec 01, 2025, 06:54 PM UTC
Team is noticing an uptick in API errors and are investigating.
- investigating Dec 01, 2025, 07:30 PM UTC
Team is still investigating. We are currently seeing delays in asynchronous processes
- identified Dec 01, 2025, 07:52 PM UTC
We are making some infrastructure updates to mitigate the issue. We expect a momentary disruption as updates take effect.
- monitoring Dec 01, 2025, 08:38 PM UTC
Issue has been resolved and we are currently monitoring
- resolved Dec 01, 2025, 08:59 PM UTC
Service is again stable, with corrections made to prevent recurrence.
UPS API Degraded Service
Affected: UPSUPSDAPUPS SurePostUPS Mail Innovations
Timeline · 3 updates
- investigating Nov 28, 2025, 05:30 PM UTC
EasyPost is experiencing extended response times due to degradation in performance from the UPS API. Our team is investigating.
- monitoring Nov 28, 2025, 07:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 29, 2025, 03:06 PM UTC
This incident has been resolved.
Issues purchasing labels using FedEx Default/Wallet Acounts
Timeline · 3 updates
- investigating Nov 13, 2025, 10:39 PM UTC
This issue is impacting FedEx Default (Wallet) accounts only. Customer provided FedEx accounts are not impacted. We are investigating.
- monitoring Nov 14, 2025, 01:53 AM UTC
The issue has been resolved. Label buy functionality for FedEx Default and Wallet accounts has been restored. Customer provided FedEx accounts were not impacted.
- resolved Nov 14, 2025, 07:19 AM UTC
This incident has been resolved.
Issues with Shipments and Trackers
Affected: APITracking
Timeline · 4 updates
- identified Nov 12, 2025, 04:26 PM UTC
Some users are currently unable to retrieve shipments and trackers. The EasyPost team has identified the root cause and is working on a resolution.
- identified Nov 12, 2025, 05:16 PM UTC
A fix has been put in place. Service is beginning to normalize.
- monitoring Nov 12, 2025, 05:54 PM UTC
Issue has been resolved and we will continue to monitor.
- resolved Nov 12, 2025, 07:41 PM UTC
This incident has been resolved.