EasyPost experienced a major incident on May 27, 2026 affecting Tracking, lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Tracking
Update timeline
- investigating May 27, 2026, 09:18 PM UTC
Customers using the EasyPost Advanced Tracking may experience decreased availability of this feature. We have identified the root cause and are actively working to remediate the issue.
- identified May 27, 2026, 09:33 PM UTC
The issue has been identified and a fix is being implemented.
- identified May 27, 2026, 10:11 PM UTC
We are continuing to work on a fix for this issue.
- monitoring May 27, 2026, 10:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 27, 2026, 10:47 PM UTC
This incident has been resolved.