EasyPost incident

Issues purchasing labels using FedEx Default/Wallet Acounts

Notice Resolved View vendor source →

EasyPost experienced a notice incident on November 13, 2025, lasting 8h 40m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2025, 10:39 PM UTC
Resolved
Nov 14, 2025, 07:19 AM UTC
Duration
8h 40m
Detected by Pingoru
Nov 13, 2025, 10:39 PM UTC

Update timeline

  1. investigating Nov 13, 2025, 10:39 PM UTC

    This issue is impacting FedEx Default (Wallet) accounts only. Customer provided FedEx accounts are not impacted. We are investigating.

  2. monitoring Nov 14, 2025, 01:53 AM UTC

    The issue has been resolved. Label buy functionality for FedEx Default and Wallet accounts has been restored. Customer provided FedEx accounts were not impacted.

  3. resolved Nov 14, 2025, 07:19 AM UTC

    This incident has been resolved.