EasyPost experienced a notice incident on March 13, 2026 affecting Purolator, lasting 4h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Purolator
Update timeline
- investigating Mar 13, 2026, 08:43 PM UTC
EasyPost is currently experiencing issues with all Purolator shipment functions due to an outage on their API. We are actively investigating the issue and are in communication with Purolator to resolve it.
- identified Mar 13, 2026, 11:49 PM UTC
Purolator has stated that they are experiencing an issue affecting their API services and are working to restore full functionality. We have observed that error rates with Purolator have improved, but are still higher than average. We are in communication with Purolator and continuing to monitor the situation.
- resolved Mar 14, 2026, 12:48 AM UTC
Purolator reports that all services have been restored.