EasyPost Outage History

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EasyPost had 45 outages in the last 2 years totaling 848h 5m of downtime — averaging 1.8 incidents per month.

There were 45 EasyPost outages since November 29, 2024 totaling 848h 5m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://easypost.statuspage.io

Major September 21, 2025

UPS partial outage

Detected by Pingoru
Sep 21, 2025, 04:48 AM UTC
Resolved
Sep 21, 2025, 02:41 PM UTC
Duration
9h 52m
Affected: UPSUPSDAPUPS SurePostUPS Mail Innovations
Timeline · 3 updates
  1. investigating Sep 21, 2025, 04:48 AM UTC

    The EasyPost engineering team is currently investigating an issue affecting UPS operations for some customers.

  2. monitoring Sep 21, 2025, 05:53 AM UTC

    The connectivity issue between EasyPost and UPS has improved. Response times and error rates are back to normal. We are continuing to monitor.

  3. resolved Sep 21, 2025, 02:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 20, 2025

Issues attempting to load, or purchase labels, for an existing shipment

Detected by Pingoru
Sep 20, 2025, 07:40 PM UTC
Resolved
Sep 20, 2025, 08:32 PM UTC
Duration
52m
Affected: API
Timeline · 3 updates
  1. identified Sep 20, 2025, 07:40 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Sep 20, 2025, 08:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 20, 2025, 08:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 25, 2025

FedEx experiencing elevated error rate with label buys

Detected by Pingoru
Aug 25, 2025, 01:28 PM UTC
Resolved
Aug 25, 2025, 02:51 PM UTC
Duration
1h 22m
Affected: FedExFedEx SmartPost
Timeline · 3 updates
  1. investigating Aug 25, 2025, 01:28 PM UTC

    We are investigating FedEx API issues with label buys.

  2. monitoring Aug 25, 2025, 01:37 PM UTC

    Our investigation has confirmed the issue was with the carrier servers/APIs, and appears to now be resolved on the FedEx side. Error rates are back to normal levels. We will continue to monitor.

  3. resolved Aug 25, 2025, 02:51 PM UTC

    FedEx API has remained stable and error rates have been at normal levels for over an hour. Incident appears to be resolved.

Read the full incident report →

Major July 18, 2025

Elevated Error rates with FedEx

Detected by Pingoru
Jul 18, 2025, 03:52 PM UTC
Resolved
Jul 18, 2025, 06:39 PM UTC
Duration
2h 47m
Affected: FedEx
Timeline · 4 updates
  1. investigating Jul 18, 2025, 03:52 PM UTC

    We're seeing elevated error rates with FedEx rating and label buys. We are currently investigating.

  2. identified Jul 18, 2025, 04:03 PM UTC

    The issue has been identified and mitigations are being deployed. Error rates are decreasing.

  3. monitoring Jul 18, 2025, 04:09 PM UTC

    The mitigation has been fully deployed and error rates have returned to normal. We are continuing to monitor and will update if the situation changes.

  4. resolved Jul 18, 2025, 06:39 PM UTC

    EasyPost experienced intermittent issues with FedEx label purchases due a system update. That update has been fully reverted at this time and normal service operations have resumed. The elevated failure rate was present from 10:40am - 12:00pm US/Eastern

Read the full incident report →

Notice July 9, 2025

USPS Label Buys

Detected by Pingoru
Jul 09, 2025, 11:45 AM UTC
Resolved
Jul 09, 2025, 01:40 PM UTC
Duration
1h 54m
Affected: USPS Postage Purchases
Timeline · 4 updates
  1. investigating Jul 09, 2025, 11:45 AM UTC

    We are experiencing elevated response times with USPS label buys. The issue is being investigated by Engineering

  2. monitoring Jul 09, 2025, 11:55 AM UTC

    Mitigations are in place. We are continuing to monitor it.

  3. monitoring Jul 09, 2025, 01:14 PM UTC

    Issues with USPS label buys have been addressed. The EasyPost team continues to monitor at this time.

  4. resolved Jul 09, 2025, 01:40 PM UTC

    USPS label buys have returned to normal operation.

Read the full incident report →

Notice June 24, 2025

UPS performance issues

Detected by Pingoru
Jun 24, 2025, 03:26 PM UTC
Resolved
Jun 24, 2025, 08:33 PM UTC
Duration
5h 7m
Affected: UPS
Timeline · 4 updates
  1. investigating Jun 24, 2025, 03:26 PM UTC

    EasyPost is seeing issues with the UPS. We are investigating and communicating with UPS and will provide updates. We apologize for the inconvenience.

  2. identified Jun 24, 2025, 05:03 PM UTC

    Engineers have identified the slowdowns. Our next update will be at 11:AM PST.

  3. identified Jun 24, 2025, 07:39 PM UTC

    Our engineers our continuing to work on a fix. We apologize for the inconvenience.

  4. resolved Jun 24, 2025, 08:33 PM UTC

    Our systems have been stable for the past few hours. We will notify if anything changes.

Read the full incident report →

Notice June 18, 2025

UPS Performance Issues

Detected by Pingoru
Jun 18, 2025, 07:10 PM UTC
Resolved
Jun 19, 2025, 02:45 AM UTC
Duration
7h 34m
Affected: UPS
Timeline · 2 updates
  1. investigating Jun 18, 2025, 07:10 PM UTC

    EasyPost is seeing issues with the UPS. We are investigating and communicating with UPS and will provide updates. We apologize for the inconvenience.

  2. resolved Jun 19, 2025, 02:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Major June 11, 2025

ColumbusLastMile performance issues

Detected by Pingoru
Jun 11, 2025, 04:03 PM UTC
Resolved
Jun 12, 2025, 01:05 AM UTC
Duration
9h 2m
Affected: CDL Last Mile
Timeline · 3 updates
  1. investigating Jun 11, 2025, 04:03 PM UTC

    EasyPost is seeing issues with buying labels from ColumbusLastMile. We are investigating and communicating with ColumbusLastMile and will provide updates. We apologize for the inconvenience.

  2. identified Jun 11, 2025, 11:09 PM UTC

    CDL says that Microsoft has identified and released a patch addressing the outage affecting their production servers. They are waiting for the patch to be applied.

  3. resolved Jun 12, 2025, 01:05 AM UTC

    The CDL performance has returned to normal.

Read the full incident report →

Major April 23, 2025

Label Buy Issues

Detected by Pingoru
Apr 23, 2025, 01:50 AM UTC
Resolved
Apr 23, 2025, 02:25 AM UTC
Duration
35m
Affected: API
Timeline · 4 updates
  1. investigating Apr 23, 2025, 01:50 AM UTC

    We are currently investigating issues associated with label buys.

  2. identified Apr 23, 2025, 01:50 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 23, 2025, 01:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 23, 2025, 02:25 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 1, 2025

We have scheduled maintenance that will affect Veho’s performance.

Detected by Pingoru
Apr 01, 2025, 01:51 AM UTC
Resolved
Apr 01, 2025, 03:22 PM UTC
Duration
13h 31m
Timeline · 2 updates
  1. monitoring Apr 01, 2025, 01:51 AM UTC

    The Veho carrier is currently undergoing a change in their API which will bring down our service with Veho temporarily. We are expecting this maintenance to finish around 8AM PST on April 1, 2025.

  2. resolved Apr 01, 2025, 03:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 19, 2025

Degraded FedEx API performance

Detected by Pingoru
Mar 19, 2025, 05:58 PM UTC
Resolved
Mar 19, 2025, 08:16 PM UTC
Duration
2h 18m
Affected: FedExFedEx SmartPost
Timeline · 3 updates
  1. monitoring Mar 19, 2025, 05:58 PM UTC

    The FedEx API is experiencing elevated rates of errors and request timeouts for rating. FedEx has been notified and our engineers will continue to monitor the performance of the API. Message from FedEx: We are experiencing an issue that started around 12:12pm CT today that is causing certain functions to operate slower than usual or be temporarily unavailable. Our IT teams are working diligently to identify and resolve the problem. We regret any inconvenience this have caused.

  2. monitoring Mar 19, 2025, 07:16 PM UTC

    FedEx API performance and error rate has improved and the situation appears to be resolving. We are continuing to monitor.

  3. resolved Mar 19, 2025, 08:16 PM UTC

    FedEx API performance has remained stable and at normal baseline levels for over the past hour. We are considering this issue resolved and will re-open this incident if issues resurface.

Read the full incident report →

Minor March 3, 2025

Elevated 500 errors

Detected by Pingoru
Mar 03, 2025, 12:37 PM UTC
Resolved
Mar 03, 2025, 03:54 PM UTC
Duration
3h 16m
Affected: API
Timeline · 4 updates
  1. investigating Mar 03, 2025, 12:37 PM UTC

    We are experiencing elevated 500 errors on the EasyPost API. We are currently investigating.

  2. identified Mar 03, 2025, 12:50 PM UTC

    Underlying cause has been identified and a fix is being implemented.

  3. monitoring Mar 03, 2025, 12:53 PM UTC

    Issue has been identified and resolved. API error rate has recovered to normal levels. Will continue to monitor.

  4. resolved Mar 03, 2025, 03:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 21, 2025

UPS OAuth issues causing elevated UPS failure rates

Detected by Pingoru
Feb 21, 2025, 07:00 AM UTC
Resolved
Feb 21, 2025, 01:58 PM UTC
Duration
6h 57m
Affected: APIUPSUPSDAPUPS SurePostUPS Mail Innovations
Timeline · 3 updates
  1. identified Feb 21, 2025, 08:08 AM UTC

    The issue has been identified as degraded response times from the UPS OAuth API. UPS is investigating.

  2. monitoring Feb 21, 2025, 10:00 AM UTC

    A fix has been implemented by UPS, we continue to monitor.

  3. resolved Feb 21, 2025, 01:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 16, 2025

UPS MI performance issues

Detected by Pingoru
Jan 16, 2025, 08:15 PM UTC
Resolved
Jan 17, 2025, 12:50 PM UTC
Duration
16h 35m
Affected: UPS Mail Innovations
Timeline · 3 updates
  1. investigating Jan 16, 2025, 08:15 PM UTC

    EasyPost is seeing issues with the UPS MI. We are investigating and communicating with UPS and will provide updates. We apologize for the inconvenience.

  2. monitoring Jan 17, 2025, 02:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 17, 2025, 12:50 PM UTC

    The UPS MI service has been stable since 6:17 PM PST. We consider this incident resolved but will continue to monitor its performance.

Read the full incident report →

Major January 7, 2025

Customers are currently unable to access EasyPost reports due to a database issue. The EasyPost team is actively working to resolve the problem.

Detected by Pingoru
Jan 07, 2025, 10:47 PM UTC
Resolved
Jan 08, 2025, 12:56 AM UTC
Duration
2h 9m
Affected: API
Timeline · 3 updates
  1. identified Jan 07, 2025, 10:47 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jan 08, 2025, 12:21 AM UTC

    At this time, the EasyPost Reports system is back online, though latest reports may be delayed. The EasyPost team will monitor until all reports have been updated.

  3. resolved Jan 08, 2025, 12:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 23, 2024

Ongoing Canadian Mail Disruption

Detected by Pingoru
Dec 23, 2024, 10:38 PM UTC
Resolved
Jan 06, 2025, 03:24 PM UTC
Duration
13d 16h
Affected: USPS
Timeline · 2 updates
  1. monitoring Dec 23, 2024, 10:38 PM UTC

    Due to the ongoing delays from the recent Canada Post strike, all postal exports to Canada, including the dispatch of postal items, remain suspended. As a result, shipments via USPS to Canada cannot be created until further notice. EasyPost is actively monitoring the situation and will provide updates as they become available.

  2. resolved Jan 06, 2025, 03:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 13, 2024

USPS Label Broker Outage

Detected by Pingoru
Dec 13, 2024, 06:29 PM UTC
Resolved
Dec 13, 2024, 07:53 PM UTC
Duration
1h 23m
Affected: USPS
Timeline · 4 updates
  1. investigating Dec 13, 2024, 06:29 PM UTC

    An outage is being investigated with the USPS Label Broker service.

  2. identified Dec 13, 2024, 06:59 PM UTC

    We have received an update from the downstream USPS Label Broker® service that they are working on resolving this issue on their end, and we are monitoring for updates.

  3. monitoring Dec 13, 2024, 07:28 PM UTC

    We have received an update from the downstream USPS Label Broker® service that they have implemented a fix, and we have been seeing successful responses. We are continuing to monitor the situation.

  4. resolved Dec 13, 2024, 07:53 PM UTC

    The incident has been resolved, and it has been ~55mins since the last observed Label Broker error. USPS Label Broker® is fully operational.

Read the full incident report →

Major December 2, 2024

Core API Partial Outage

Detected by Pingoru
Dec 02, 2024, 08:47 PM UTC
Resolved
Dec 02, 2024, 09:43 PM UTC
Duration
55m
Affected: API
Timeline · 5 updates
  1. investigating Dec 02, 2024, 08:47 PM UTC

    We are currently investigating this issue.

  2. identified Dec 02, 2024, 09:04 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 02, 2024, 09:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Dec 02, 2024, 09:20 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Dec 02, 2024, 09:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 2, 2024

SmartRate API Outage

Detected by Pingoru
Dec 02, 2024, 01:37 AM UTC
Resolved
Dec 02, 2024, 02:33 AM UTC
Duration
55m
Affected: APIWebsite
Timeline · 5 updates
  1. investigating Dec 02, 2024, 01:37 AM UTC

    We are currently investigating this issue.

  2. investigating Dec 02, 2024, 01:39 AM UTC

    We are continuing to investigate this issue.

  3. identified Dec 02, 2024, 01:48 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Dec 02, 2024, 02:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 02, 2024, 02:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 29, 2024

Canadian Mail Disruption

Detected by Pingoru
Nov 29, 2024, 03:07 PM UTC
Resolved
Dec 17, 2024, 03:13 PM UTC
Duration
18d
Timeline · 2 updates
  1. monitoring Nov 29, 2024, 03:07 PM UTC

    We are monitoring a mail service disruption caused by an ongoing strike at Canada Post. This disruption is impacting various carriers that offer delivery services in Canada. As a result, mail and package deliveries in Canada may experience delays until the strike is resolved. Additionally, some carriers may not allow shipment creation at this time. EasyPost is closely observing the situation and will provide updates as more information becomes available.

  2. resolved Dec 17, 2024, 03:13 PM UTC

    Canada Post is scheduled to resume operations on December 17, 2024. We have removed the block on generating USPS labels to Canada through our platform. However, due to the 32 days of the strike, there is a significant backlog of parcels waiting for delivery. Canada Post is estimating that it may take up to two weeks to clear the backlog. https://globalnews.ca/news/10919918/canada-post-strike-return-work-order/

Read the full incident report →