EasyPost Outage History
EasyPost is up right nowPingoru has recorded 50 incidents for EasyPost: 39 in the last 12 months and 5 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 8 of 720 (1%) |
| May 2026 | 5 | 24 of 744 (3%) |
| June 2026 | 7 | 11 of 720 (2%) |
| July 2026 | 4 | 15 of 744 (2%) |
| August 2026 | 1 | 0 of 744 (0%) |
| September 2026 | 2 | 7 of 720 (1%) |
| October 2026 | 2 | 3 of 576 (1%) |
Incidents, newest first
Notice March 13, 2026 Elevated errors in Tracking 54m Tracking
Started Mar 13, 2026, 05:44 PM UTC· resolved Mar 13, 2026, 06:38 PM UTC
- identified Mar 13, 2026, 05:44 PM UTC
The Tracking service is currently experiencing a heightened volume of errors. EasyPost has identified this as a result of a deployment.
- resolved Mar 13, 2026, 06:38 PM UTC
At this time, errors have ceased and the Tracking service has returned to normal.
Critical February 27, 2026 Canada Post Carrier Outage 3h 22m Canada Post
Started Feb 27, 2026, 04:34 PM UTC· resolved Feb 27, 2026, 07:56 PM UTC
- investigating Feb 27, 2026, 04:34 PM UTC
EasyPost is currently experiencing issues with all shipment functions related to Canada Post due to an outage on their API. We are actively investigating the issue and are in communication with Canada Post to resolve it. We will provide updates as more information becomes available.
- resolved Feb 27, 2026, 07:56 PM UTC
This incident has been resolved.
Minor January 29, 2026 FedEx: Reduced performance and elevated error rates 2h 52m FedEx, FedEx SmartPost
Started Jan 29, 2026, 03:05 PM UTC· resolved Jan 29, 2026, 05:58 PM UTC
- identified Jan 29, 2026, 03:05 PM UTC
We're experiencing reduced performance and increased timeouts/error responses from FedEx APIs. We've reached out to FedEx and will update this incident when we learn more.
- resolved Jan 29, 2026, 05:58 PM UTC
FedEx carrier API performance has returned to normal.
Minor December 11, 2025 UPS Partial Outage 5d 21h UPS
Started Dec 11, 2025, 06:48 PM UTC· resolved Dec 17, 2025, 04:02 PM UTC
- investigating Dec 11, 2025, 06:48 PM UTC
We are currently experiencing degraded performance and are investigating.
- identified Dec 11, 2025, 10:01 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 11, 2025, 10:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 17, 2025, 04:02 PM UTC
This incident has been resolved.
Critical December 10, 2025 DHL eCS Carrier Outage 9m DHL eCommerce Solutions
Started Dec 10, 2025, 04:57 PM UTC· resolved Dec 10, 2025, 05:06 PM UTC
- identified Dec 10, 2025, 04:57 PM UTC
EasyPost is currently experiencing issues with all shipment functions related to DHL eCS due to an outage on their API. We are actively investigating the issue and are in communication with DHL eCS to resolve it. We will provide updates as more information becomes available.
- resolved Dec 10, 2025, 05:06 PM UTC
This incident has been resolved.
Minor December 2, 2025 UPS API Rate Limiting 5h 13m UPS, UPSDAP, UPS SurePost, UPS Mail Innovations
Started Dec 02, 2025, 04:06 PM UTC· resolved Dec 02, 2025, 09:19 PM UTC
- monitoring Dec 02, 2025, 04:06 PM UTC
UPS shipments (rating) may be experiencing delays or errors due to API rate limitations on UPS's side. We're working directly with UPS to resolve this issue. If you receive a 'Too Many Requests' error, please retry your request.
- resolved Dec 02, 2025, 09:19 PM UTC
This incident has been resolved.
Notice December 1, 2025 API issues 2h 4m API
Started Dec 01, 2025, 06:54 PM UTC· resolved Dec 01, 2025, 08:59 PM UTC
- investigating Dec 01, 2025, 06:54 PM UTC
Team is noticing an uptick in API errors and are investigating.
- investigating Dec 01, 2025, 07:30 PM UTC
Team is still investigating. We are currently seeing delays in asynchronous processes
- identified Dec 01, 2025, 07:52 PM UTC
We are making some infrastructure updates to mitigate the issue. We expect a momentary disruption as updates take effect.
- monitoring Dec 01, 2025, 08:38 PM UTC
Issue has been resolved and we are currently monitoring
- resolved Dec 01, 2025, 08:59 PM UTC
Service is again stable, with corrections made to prevent recurrence.
Minor November 28, 2025 UPS API Degraded Service 21h 35m UPS, UPSDAP, UPS SurePost, UPS Mail Innovations
Started Nov 28, 2025, 05:30 PM UTC· resolved Nov 29, 2025, 03:06 PM UTC
- investigating Nov 28, 2025, 05:30 PM UTC
EasyPost is experiencing extended response times due to degradation in performance from the UPS API. Our team is investigating.
- monitoring Nov 28, 2025, 07:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 29, 2025, 03:06 PM UTC
This incident has been resolved.
Notice November 13, 2025 Issues purchasing labels using FedEx Default/Wallet Acounts 8h 40m
Started Nov 13, 2025, 10:39 PM UTC· resolved Nov 14, 2025, 07:19 AM UTC
- investigating Nov 13, 2025, 10:39 PM UTC
This issue is impacting FedEx Default (Wallet) accounts only. Customer provided FedEx accounts are not impacted. We are investigating.
- monitoring Nov 14, 2025, 01:53 AM UTC
The issue has been resolved. Label buy functionality for FedEx Default and Wallet accounts has been restored. Customer provided FedEx accounts were not impacted.
- resolved Nov 14, 2025, 07:19 AM UTC
This incident has been resolved.
Notice November 12, 2025 Issues with Shipments and Trackers 3h 15m API, Tracking
Started Nov 12, 2025, 04:26 PM UTC· resolved Nov 12, 2025, 07:41 PM UTC
- identified Nov 12, 2025, 04:26 PM UTC
Some users are currently unable to retrieve shipments and trackers. The EasyPost team has identified the root cause and is working on a resolution.
- identified Nov 12, 2025, 05:16 PM UTC
A fix has been put in place. Service is beginning to normalize.
- monitoring Nov 12, 2025, 05:54 PM UTC
Issue has been resolved and we will continue to monitor.
- resolved Nov 12, 2025, 07:41 PM UTC
This incident has been resolved.
Minor October 27, 2025 Elevated error rates and p95 for FedEx rating and label operations 4h 37m FedEx
Started Oct 27, 2025, 04:18 PM UTC· resolved Oct 27, 2025, 08:55 PM UTC
- investigating Oct 27, 2025, 04:18 PM UTC
We are currently investigating this issue.
- monitoring Oct 27, 2025, 04:44 PM UTC
FedEx APIs have been returning elevated error rates and slower than normal responses, but look to be recovering. We will continue to monitor.
- monitoring Oct 27, 2025, 07:41 PM UTC
FedEx API performance has largely recovered, however error rates are still elevated and we are still experiencing occasional periods of high p95 and rating timeouts.
- resolved Oct 27, 2025, 08:55 PM UTC
FedEx API has returned to normal error rates and response times.
Major October 5, 2025 Label buy issues affecting multiple carriers 1h 45m Ontrac
Started Oct 05, 2025, 01:09 PM UTC· resolved Oct 05, 2025, 02:54 PM UTC
- investigating Oct 05, 2025, 01:09 PM UTC
We are investigating - impacted carriers: Jitsu, UniUni, Veho, OnTrac
- identified Oct 05, 2025, 01:20 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 05, 2025, 01:52 PM UTC
A fix has been implemented and we are monitoring the results. All impacted carriers are working normally now.
- resolved Oct 05, 2025, 02:54 PM UTC
This incident has been resolved.
Major September 21, 2025 UPS partial outage 9h 52m UPS, UPSDAP, UPS SurePost, UPS Mail Innovations
Started Sep 21, 2025, 04:48 AM UTC· resolved Sep 21, 2025, 02:41 PM UTC
- investigating Sep 21, 2025, 04:48 AM UTC
The EasyPost engineering team is currently investigating an issue affecting UPS operations for some customers.
- monitoring Sep 21, 2025, 05:53 AM UTC
The connectivity issue between EasyPost and UPS has improved. Response times and error rates are back to normal. We are continuing to monitor.
- resolved Sep 21, 2025, 02:41 PM UTC
This incident has been resolved.
Minor September 20, 2025 Issues attempting to load, or purchase labels, for an existing shipment 52m API
Started Sep 20, 2025, 07:40 PM UTC· resolved Sep 20, 2025, 08:32 PM UTC
- identified Sep 20, 2025, 07:40 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 20, 2025, 08:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 20, 2025, 08:32 PM UTC
This incident has been resolved.
Minor August 25, 2025 FedEx experiencing elevated error rate with label buys 1h 22m FedEx, FedEx SmartPost
Started Aug 25, 2025, 01:28 PM UTC· resolved Aug 25, 2025, 02:51 PM UTC
- investigating Aug 25, 2025, 01:28 PM UTC
We are investigating FedEx API issues with label buys.
- monitoring Aug 25, 2025, 01:37 PM UTC
Our investigation has confirmed the issue was with the carrier servers/APIs, and appears to now be resolved on the FedEx side. Error rates are back to normal levels. We will continue to monitor.
- resolved Aug 25, 2025, 02:51 PM UTC
FedEx API has remained stable and error rates have been at normal levels for over an hour. Incident appears to be resolved.
Major July 18, 2025 Elevated Error rates with FedEx 2h 47m FedEx
Started Jul 18, 2025, 03:52 PM UTC· resolved Jul 18, 2025, 06:39 PM UTC
- investigating Jul 18, 2025, 03:52 PM UTC
We're seeing elevated error rates with FedEx rating and label buys. We are currently investigating.
- identified Jul 18, 2025, 04:03 PM UTC
The issue has been identified and mitigations are being deployed. Error rates are decreasing.
- monitoring Jul 18, 2025, 04:09 PM UTC
The mitigation has been fully deployed and error rates have returned to normal. We are continuing to monitor and will update if the situation changes.
- resolved Jul 18, 2025, 06:39 PM UTC
EasyPost experienced intermittent issues with FedEx label purchases due a system update. That update has been fully reverted at this time and normal service operations have resumed. The elevated failure rate was present from 10:40am - 12:00pm US/Eastern
Notice July 9, 2025 USPS Label Buys 1h 54m USPS Postage Purchases
Started Jul 09, 2025, 11:45 AM UTC· resolved Jul 09, 2025, 01:40 PM UTC
- investigating Jul 09, 2025, 11:45 AM UTC
We are experiencing elevated response times with USPS label buys. The issue is being investigated by Engineering
- monitoring Jul 09, 2025, 11:55 AM UTC
Mitigations are in place. We are continuing to monitor it.
- monitoring Jul 09, 2025, 01:14 PM UTC
Issues with USPS label buys have been addressed. The EasyPost team continues to monitor at this time.
- resolved Jul 09, 2025, 01:40 PM UTC
USPS label buys have returned to normal operation.
Notice June 24, 2025 UPS performance issues 5h 7m UPS
Started Jun 24, 2025, 03:26 PM UTC· resolved Jun 24, 2025, 08:33 PM UTC
- investigating Jun 24, 2025, 03:26 PM UTC
EasyPost is seeing issues with the UPS. We are investigating and communicating with UPS and will provide updates. We apologize for the inconvenience.
- identified Jun 24, 2025, 05:03 PM UTC
Engineers have identified the slowdowns. Our next update will be at 11:AM PST.
- identified Jun 24, 2025, 07:39 PM UTC
Our engineers our continuing to work on a fix. We apologize for the inconvenience.
- resolved Jun 24, 2025, 08:33 PM UTC
Our systems have been stable for the past few hours. We will notify if anything changes.
Notice June 18, 2025 UPS Performance Issues 7h 34m UPS
Started Jun 18, 2025, 07:10 PM UTC· resolved Jun 19, 2025, 02:45 AM UTC
- investigating Jun 18, 2025, 07:10 PM UTC
EasyPost is seeing issues with the UPS. We are investigating and communicating with UPS and will provide updates. We apologize for the inconvenience.
- resolved Jun 19, 2025, 02:45 AM UTC
This incident has been resolved.
Major June 11, 2025 ColumbusLastMile performance issues 9h 2m CDL Last Mile
Started Jun 11, 2025, 04:03 PM UTC· resolved Jun 12, 2025, 01:05 AM UTC
- investigating Jun 11, 2025, 04:03 PM UTC
EasyPost is seeing issues with buying labels from ColumbusLastMile. We are investigating and communicating with ColumbusLastMile and will provide updates. We apologize for the inconvenience.
- identified Jun 11, 2025, 11:09 PM UTC
CDL says that Microsoft has identified and released a patch addressing the outage affecting their production servers. They are waiting for the patch to be applied.
- resolved Jun 12, 2025, 01:05 AM UTC
The CDL performance has returned to normal.