EasyPost incident

Issues with Shipments and Trackers

Notice Resolved View vendor source →

EasyPost experienced a notice incident on November 12, 2025 affecting API and Tracking, lasting 3h 15m. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2025, 04:26 PM UTC
Resolved
Nov 12, 2025, 07:41 PM UTC
Duration
3h 15m
Detected by Pingoru
Nov 12, 2025, 04:26 PM UTC

Affected components

APITracking

Update timeline

  1. identified Nov 12, 2025, 04:26 PM UTC

    Some users are currently unable to retrieve shipments and trackers. The EasyPost team has identified the root cause and is working on a resolution.

  2. identified Nov 12, 2025, 05:16 PM UTC

    A fix has been put in place. Service is beginning to normalize.

  3. monitoring Nov 12, 2025, 05:54 PM UTC

    Issue has been resolved and we will continue to monitor.

  4. resolved Nov 12, 2025, 07:41 PM UTC

    This incident has been resolved.