EasyPost incident

UPS API Degraded Service

Minor Resolved View vendor source →

EasyPost experienced a minor incident on November 28, 2025 affecting UPS and UPSDAP and 1 more component, lasting 21h 35m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2025, 05:30 PM UTC
Resolved
Nov 29, 2025, 03:06 PM UTC
Duration
21h 35m
Detected by Pingoru
Nov 28, 2025, 05:30 PM UTC

Affected components

UPSUPSDAPUPS SurePostUPS Mail Innovations

Update timeline

  1. investigating Nov 28, 2025, 05:30 PM UTC

    EasyPost is experiencing extended response times due to degradation in performance from the UPS API. Our team is investigating.

  2. monitoring Nov 28, 2025, 07:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 29, 2025, 03:06 PM UTC

    This incident has been resolved.