EasyPost had 45 outages in the last 2 years totaling 239h 39m of downtime — averaging 1.8 incidents per month.
There were 45 EasyPost outages since November 29, 2024 totaling 239h 39m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are seeing elevated timeouts with our Gori integration. We have reached out to Gori for more information and are investigating.
The Gori API appears to be recovering. We are continuing to monitor. Performance is improving, though some requests are still timing out.
Gori API timings have returned to baseline and the service is operating normally again.
We are currently investigating this issue.
EasyPost has identified the error and is taking corrective action. Initial indicators are that service is stabilizing.
Service has normalized. We will continue to monitor.
Service remains stable. This issue is resolved.
Async processing of updates and events are currently delayed. EasyPost is investigating the issue.
EasyPost has identified and addressed the issue. We will continue to monitor.
Service has continued to operate normally. This incident is resolved.
We are currently investigating issues related to customer's ability to login into easypost.com and manage account.
We identified and resolved the issue. The website is fully operational again
Customers using the EasyPost Advanced Tracking may experience decreased availability of this feature. We have identified the root cause and are actively working to remediate the issue.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We received automated alerts regarding partial outage to APIs. The team has responded and service is normalizing. Total impact was approximately 5 min.
Service remains stable and back to normal operation.
Customers using Canada Post wallet accounts may experience errors rating or buying labels. We are in contact with Canada Post and working to resolve this issue.
We are in contact with Canada Post and continuing to work to resolve this issue.
Working with Canada Post, we have identified the issue and are rolling out a fix. Wallet customers should start to see improvement soon. We are continuing with remediation on our side as we roll out the fix.
The fix appears to be holding. It is our fervent hope that this issue is now resolved. We will continue to monitor to ensure it doesn't recur.
This incident has been resolved. Canada Post wallet accounts are operating normally.
EasyPost is currently experiencing issues with all DHL eCommerce Solutions shipment functions due to an outage on their API. We are actively investigating the issue and are in communication with the carrier to resolve it.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have identified the underlying issue and are working on resolving it
The underlying issue has been mitigated and we are monitoring
This incident has been resolved.
Our payment provider has made an unexpected change, we are working with them to resolve the issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved; users are once again able to link their bank accounts.
A DAI Post SSL certificate expired Mar 15 10:54:27 2026 GMT. This prevents Easypost from securely connecting to DAI Post servers and may block some rating and label purchases. We are in communication with DAI Post about this issue.
We have implemented a configuration change at DAI Post's request that should resolve the issue.
This incident has been resolved.
EasyPost is currently experiencing issues with all Purolator shipment functions due to an outage on their API. We are actively investigating the issue and are in communication with Purolator to resolve it.
Purolator has stated that they are experiencing an issue affecting their API services and are working to restore full functionality. We have observed that error rates with Purolator have improved, but are still higher than average. We are in communication with Purolator and continuing to monitor the situation.
Purolator reports that all services have been restored.
The Tracking service is currently experiencing a heightened volume of errors. EasyPost has identified this as a result of a deployment.
At this time, errors have ceased and the Tracking service has returned to normal.
EasyPost is currently experiencing issues with all shipment functions related to Canada Post due to an outage on their API. We are actively investigating the issue and are in communication with Canada Post to resolve it. We will provide updates as more information becomes available.
This incident has been resolved.
We're experiencing reduced performance and increased timeouts/error responses from FedEx APIs. We've reached out to FedEx and will update this incident when we learn more.
FedEx carrier API performance has returned to normal.
We are currently experiencing degraded performance and are investigating.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
EasyPost is currently experiencing issues with all shipment functions related to DHL eCS due to an outage on their API. We are actively investigating the issue and are in communication with DHL eCS to resolve it. We will provide updates as more information becomes available.
This incident has been resolved.
UPS shipments (rating) may be experiencing delays or errors due to API rate limitations on UPS's side. We're working directly with UPS to resolve this issue. If you receive a 'Too Many Requests' error, please retry your request.
This incident has been resolved.
Team is noticing an uptick in API errors and are investigating.
Team is still investigating. We are currently seeing delays in asynchronous processes
We are making some infrastructure updates to mitigate the issue. We expect a momentary disruption as updates take effect.
Issue has been resolved and we are currently monitoring
Service is again stable, with corrections made to prevent recurrence.
EasyPost is experiencing extended response times due to degradation in performance from the UPS API. Our team is investigating.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
This issue is impacting FedEx Default (Wallet) accounts only. Customer provided FedEx accounts are not impacted. We are investigating.
The issue has been resolved. Label buy functionality for FedEx Default and Wallet accounts has been restored. Customer provided FedEx accounts were not impacted.
This incident has been resolved.
Some users are currently unable to retrieve shipments and trackers. The EasyPost team has identified the root cause and is working on a resolution.
A fix has been put in place. Service is beginning to normalize.
Issue has been resolved and we will continue to monitor.
This incident has been resolved.
We are currently investigating this issue.
FedEx APIs have been returning elevated error rates and slower than normal responses, but look to be recovering. We will continue to monitor.
FedEx API performance has largely recovered, however error rates are still elevated and we are still experiencing occasional periods of high p95 and rating timeouts.
FedEx API has returned to normal error rates and response times.