E2B incident

Template builds failing on Ubuntu package installs

Ongoing since 04:02 PM UTC, affecting US-West-1 (Template Builds) and US-West-2 (Template Builds) and 1 more.

identified Nov 11, 2026, 04:02 PM UTC

Some template builds are failing when they install packages with apt. Ubuntu's package servers (security.ubuntu.com: http://security.ubuntu.com) are currently unreachable, so build steps that run apt-get update or apt-get install may fail. Running sandboxes and sandbox creation are not affected. If your build fails on an apt step, please retry it or wait once the upstream issue is resolved. Templates that don't install Ubuntu packages are expected to build normally. We're monitoring the issue and will post an update when builds are back to normal.

Started
Nov 11, 2026, 04:02 PM UTC
Resolved
Ongoing
Duration
● 49m
Detected by Pingoru
Nov 11, 2026, 04:02 PM UTC

Affected components

US-West-1 (Template Builds)US-West-2 (Template Builds)EU-West-1 (Template Builds)AP-Southeast-1 (Template Builds)US-East-1 (Template Builds)

Update timeline

  1. identified Nov 11, 2026, 04:02 PM UTC

    Some template builds are failing when they install packages with apt. Ubuntu's package servers (security.ubuntu.com: http://security.ubuntu.com) are currently unreachable, so build steps that run apt-get update or apt-get install may fail. Running sandboxes and sandbox creation are not affected. If your build fails on an apt step, please retry it or wait once the upstream issue is resolved. Templates that don't install Ubuntu packages are expected to build normally. We're monitoring the issue and will post an update when builds are back to normal.

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