Resolved after 3 minutes, affecting Template Builds and Template Builds and 1 more, on October 21, 2026.
Between 14:03 and 14:06 UTC on October 21, new template builds failed to start with the error “500: invalid build configuration, contact support”. This was caused by a configuration issue on our side, which has been fixed. Template builds are working normally again. Running sandboxes were not affected. If a build failed during this window, please retry it. We apologize for any disruption.
Affected components
Update timeline
- identified Oct 21, 2026, 02:03 PM UTC
We have identified an issue causing new template builds to fail.
- resolved Oct 21, 2026, 02:06 PM UTC
Between 14:03 and 14:06 UTC on October 21, new template builds failed to start with the error “500: invalid build configuration, contact support”. This was caused by a configuration issue on our side, which has been fixed. Template builds are working normally again. Running sandboxes were not affected. If a build failed during this window, please retry it. We apologize for any disruption.
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