E2B incident

Degraded performance for sandbox operations on US-West-1

Resolved after 3 minutes, affecting Sandbox Pause/Resume/Create and Persistent Volumes and 1 more, on October 27, 2026.

resolved Oct 27, 2026, 10:57 AM UTC

The issue has been resolved, and sandbox operations on US-West-1 are back to normal. If a request failed during this window, please retry it or contact our support team at [email protected]: mailto:[email protected] if you still see issues. We apologize for the disruption.

Started
Oct 27, 2026, 10:54 AM UTC
Resolved
Oct 27, 2026, 10:57 AM UTC
Duration
3m
Detected by Pingoru
Oct 27, 2026, 10:54 AM UTC

Affected components

Sandbox Pause/Resume/CreatePersistent VolumesTemplate BuildsSandbox Pause/Resume/CreateTemplate BuildsPersistent VolumesSandbox Pause/Resume/CreatePersistent VolumesTemplate BuildsSandbox Pause/Resume/Create

Update timeline

  1. investigating Oct 27, 2026, 10:54 AM UTC

    We are investigating degraded performance for sandbox operations on US-West-1. Some requests to create, pause or resume sandboxes may fail or take longer than usual. We will post updates as we learn more.

  2. resolved Oct 27, 2026, 10:57 AM UTC

    The issue has been resolved, and sandbox operations on US-West-1 are back to normal. If a request failed during this window, please retry it or contact our support team at [email protected]: mailto:[email protected] if you still see issues. We apologize for the disruption.

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