E2B incident

Intermittent template build errors on US-West-1

Ongoing since 09:58 AM UTC, affecting Template Builds and Template Builds and 1 more.

investigating Oct 29, 2026, 09:58 AM UTC

We are investigating failures in template builds on US-West-1. Some builds fail when pulling a Docker Hub base image, with an "access denied" error, even though the image exists. Sandbox creation from existing templates is not affected. We will post updates as we learn more.

Started
Oct 29, 2026, 09:58 AM UTC
Resolved
Ongoing
Duration
● 13m
Detected by Pingoru
Oct 29, 2026, 09:58 AM UTC

Affected components

Template BuildsTemplate BuildsTemplate BuildsTemplate Builds

Update timeline

  1. investigating Oct 29, 2026, 09:58 AM UTC

    We are investigating failures in template builds on US-West-1. Some builds fail when pulling a Docker Hub base image, with an "access denied" error, even though the image exists. Sandbox creation from existing templates is not affected. We will post updates as we learn more.

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