Resolved after 18 minutes, affecting EU-West-1 (Sandbox Pause/Resume/Create), on November 5, 2026.
Between 15:01 and 15:40 UTC, some requests to EU-West-1 failed with 503 errors. Part of our edge gateway instances went down for a routine replacement, and the remaining ones couldn't keep up with the traffic. We added more capacity, and everything has been running normally since 15:40 UTC. We're sorry for the disruption.
Affected components
Update timeline
- investigating Nov 05, 2026, 03:21 PM UTC
We're investigating elevated 503 errors affecting some requests in the EU-West-1 region. Other regions are not affected. We'll share an update as soon as we know more.
- resolved Nov 05, 2026, 04:48 PM UTC
Between 15:01 and 15:40 UTC, some requests to EU-West-1 failed with 503 errors. Part of our edge gateway instances went down for a routine replacement, and the remaining ones couldn't keep up with the traffic. We added more capacity, and everything has been running normally since 15:40 UTC. We're sorry for the disruption.
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