Dropbox Sign had 13 outages in the last 2 years totaling 22h 24m of downtime — averaging 0.5 incidents per month.
There were 13 Dropbox Sign outages since July 2, 2025 totaling 22h 24m of downtime. Each is summarised below — incident details, duration, and resolution information.
Dropbox Sign was impacted by AWS -EAST-1 outage, and some services may not have been working as expected from 00:25 to 00:53 UTC on May 8, 2026.
We’re investigating reports of degraded performance. Our engineering team is triaging and will share updates as we learn more.
We have identified the root cause of the degradation and are are fixing it. Next update in 1 hour
This incident has been resolved.
We’re investigating reports of degraded performance. Our engineering team is triaging and will share updates as we learn more.
This incident has been resolved.
We are currently experiencing higher than normal uploading and processing times. We are working to resolve the issue as quickly as possible. Thank you for your patience.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing file upload issues. We are working to resolve the issue as quickly as possible. Thank you for your patience.
This incident has been resolved.
We are currently experiencing delays in sending Sign emails to our users. We are working to resolve the issue as quickly as possible. Thank you for your patience.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Update: We're getting closer to a solution. Our engineers are working to fix this problem.
The issue has been identified and a fix is being implemented.
We're back! Dropbox Sign should be up and running. Thanks for bearing with us.
We are currently experiencing issues with both logging in and the sending signature requests flow. We are working to resolve the issue as quickly as possible. Thank you for your patience.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating performance problems with our site and API endpoints. Thank you for your patience while we work to resolve this issue.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Sign features in PDF editor and Dropbox Mobile might not be working for some users. We’re working to fix the problem as quickly as we can.
This incident has been resolved.
We're having some trouble with our Sign services. We're working to fix the problem as quickly as we can.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring this issue.
This incident has been resolved.
We are currently experiencing some issues in Sign. We are working to resolve the issue as quickly as possible. Thank you for your patience.
This incident has been resolved.
We are currently experiencing outages across our product suite. We are working to resolve the issue as quickly as possible. Thank you for your patience.
This incident has been resolved.