Dropbox Sign incident

We are currently experiencing delays in sending Sign emails to our users

Minor Resolved View vendor source →

Dropbox Sign experienced a minor incident on January 14, 2026 affecting Send signature requests and Finished document delivery, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2026, 08:05 PM UTC
Resolved
Jan 14, 2026, 08:34 PM UTC
Duration
29m
Detected by Pingoru
Jan 14, 2026, 08:05 PM UTC

Affected components

Send signature requestsFinished document delivery

Update timeline

  1. investigating Jan 14, 2026, 08:05 PM UTC

    We are currently experiencing delays in sending Sign emails to our users. We are working to resolve the issue as quickly as possible. Thank you for your patience.

  2. monitoring Jan 14, 2026, 08:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 14, 2026, 08:34 PM UTC

    This incident has been resolved.