Dropbox Sign incident

Sign features in PDF editor and Dropbox Mobile might not be working for some users.

Minor Resolved View vendor source →

Dropbox Sign experienced a minor incident on August 4, 2025 affecting Send signature requests and Document signing through Dropbox Sign and Fax, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2025, 04:44 AM UTC
Resolved
Aug 04, 2025, 05:20 AM UTC
Duration
36m
Detected by Pingoru
Aug 04, 2025, 04:44 AM UTC

Affected components

Send signature requestsDocument signing through Dropbox Sign and Fax

Update timeline

  1. investigating Aug 04, 2025, 04:44 AM UTC

    Sign features in PDF editor and Dropbox Mobile might not be working for some users. We’re working to fix the problem as quickly as we can.

  2. resolved Aug 04, 2025, 05:20 AM UTC

    This incident has been resolved.