Dropbox Outage History
Dropbox is up right nowPingoru has recorded 50 incidents for Dropbox: 15 in the last 12 months and 5 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 4 of 720 (1%) |
| May 2026 | 2 | 2 of 744 (0%) |
| June 2026 | 1 | 93 of 720 (13%) |
| July 2026 | 1 | 0 of 744 (0%) |
| August 2026 | 2 | 14 of 744 (2%) |
| September 2026 | 3 | 8 of 720 (1%) |
| October 2026 | 0 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 6 (0%) |
Incidents, newest first
Major September 9, 2026 Some customers are unable to access certain website routes and features. 59m Website
Started Sep 09, 2026, 09:36 PM UTC· resolved Sep 09, 2026, 10:35 PM UTC
- investigating Sep 09, 2026, 09:36 PM UTC
a number of pages and features are not working for some customers. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
- resolved Sep 09, 2026, 10:35 PM UTC
This incident has been resolved.
Minor September 3, 2026 Paper sharing may not be working as expected 46m Paper
Started Sep 03, 2026, 10:32 PM UTC· resolved Sep 03, 2026, 11:18 PM UTC
- investigating Sep 03, 2026, 10:32 PM UTC
Some users may be unable to share Paper docs. We are working to fix the problem as quickly as we can. We’ll share another update shortly.
Minor September 3, 2026 Customer support via telephone may be unavailable for some users 6h 49m Support Services
Started Sep 03, 2026, 10:13 PM UTC· resolved Sep 04, 2026, 05:02 AM UTC
- investigating Sep 03, 2026, 10:13 PM UTC
We're currently experiencing issues with phone services due to a wider AWS outage. We are investigating and will share another update shortly.
- resolved Sep 04, 2026, 05:02 AM UTC
This incident has been resolved.
Minor August 25, 2026 Some Dropbox Protect features are not working correctly 11h 46m Protect
Started Aug 25, 2026, 11:14 PM UTC· resolved Aug 26, 2026, 11:01 AM UTC
- investigating Aug 25, 2026, 11:14 PM UTC
We are currently experiencing issues with the Items and Reports areas in Dropbox Protect, resulting in intermittent failures for some users. We are working to resolve the issue as quickly as possible. Thank you for your patience.
- resolved Aug 26, 2026, 11:01 AM UTC
This incident has been resolved.
Minor August 21, 2026 Dropbox is not working as expected for some users 1h 54m Desktop Application, Mobile Application, API
Started Aug 21, 2026, 01:18 PM UTC· resolved Aug 21, 2026, 03:12 PM UTC
- investigating Aug 21, 2026, 01:18 PM UTC
Dropbox is not working as expected for some users. We’re working to fix the problem as quickly as we can.
- identified Aug 21, 2026, 02:15 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 21, 2026, 02:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 21, 2026, 03:12 PM UTC
This incident has been resolved.
Minor July 23, 2026 Dropbox is not working as expected for some users 24m Website
Started Jul 23, 2026, 03:12 PM UTC· resolved Jul 23, 2026, 03:36 PM UTC
- investigating Jul 23, 2026, 03:12 PM UTC
Dropbox is not working as expected for some users. We’re working to fix the problem as quickly as we can.
- monitoring Jul 23, 2026, 03:32 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 23, 2026, 03:36 PM UTC
This incident has been resolved.
Minor June 8, 2026 Shared content downloads are degraded 3d 21h API
Started Jun 08, 2026, 07:43 PM UTC· resolved Jun 12, 2026, 04:54 PM UTC
- investigating Jun 08, 2026, 07:43 PM UTC
We are currently experiencing performance issues affecting shared content downloads on Dropbox. Some people may see significantly slower downloads than expected, including delays when downloading small assets. We are working to resolve the issue as quickly as possible. Thank you for your patience.
- resolved Jun 12, 2026, 04:54 PM UTC
Shared content downloads on Dropbox is back up and running! Thanks for bearing with us.
Minor May 27, 2026 Opening a video or audio file might not be working for users 2h 26m Mobile Application
Started May 27, 2026, 08:05 PM UTC· resolved May 27, 2026, 10:31 PM UTC
- investigating May 27, 2026, 08:05 PM UTC
Opening a video or audio file might not be working for users
- monitoring May 27, 2026, 09:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 27, 2026, 10:31 PM UTC
This incident has been resolved.
Notice May 18, 2026 Availability was impacted across a number of services 41m
Started May 18, 2026, 05:01 PM UTC· resolved May 18, 2026, 05:42 PM UTC
- resolved May 18, 2026, 05:00 PM UTC
A number of services across Dropbox experienced slower than expected load times between 17:01:50 and 17:42:50 UTC. This included the ability to add members to teams and share content.
Major April 15, 2026 Dropbox may be unavailable for some users 24m Website
Started Apr 15, 2026, 03:51 AM UTC· resolved Apr 15, 2026, 04:16 AM UTC
- investigating Apr 15, 2026, 03:51 AM UTC
Dropbox may be unavailable for some users. We’re working to fix the problem as quickly as we can.
- investigating Apr 15, 2026, 03:55 AM UTC
We are continuing to investigate this issue.
- resolved Apr 15, 2026, 04:16 AM UTC
This incident has been resolved.
Minor April 9, 2026 Dash Chat might not be working for some users 3h 22m Dash
Started Apr 09, 2026, 09:32 PM UTC· resolved Apr 10, 2026, 12:54 AM UTC
- investigating Apr 09, 2026, 09:32 PM UTC
Dash Chat might not be working for some users. We're working to fix the problem as quickly as we can.
- monitoring Apr 09, 2026, 09:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 10, 2026, 12:54 AM UTC
This incident has been resolved.
Minor January 22, 2026 Dropbox.com is not working for some users 8h 29m Website
Started Jan 22, 2026, 01:30 AM UTC· resolved Jan 22, 2026, 10:00 AM UTC
- investigating Jan 22, 2026, 01:30 AM UTC
Dropbox.com (Web) is not working for some users in Singapore and the Philippines. Mobile and Desktop are operational. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
- resolved Jan 22, 2026, 10:00 AM UTC
This incident has been resolved.
Minor January 15, 2026 We’re having some trouble with our payment page 1h 19m Website
Started Jan 15, 2026, 06:59 AM UTC· resolved Jan 15, 2026, 08:19 AM UTC
- investigating Jan 15, 2026, 06:59 AM UTC
We’re having some trouble with our payment page. We’re working to fix the problem as quickly as we can.
- monitoring Jan 15, 2026, 07:49 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 15, 2026, 08:19 AM UTC
This incident has been resolved.
Major November 18, 2025 DocSend impacted by ongoing Cloudflare outage 15m DocSend
Started Nov 18, 2025, 02:38 PM UTC· resolved Nov 18, 2025, 02:53 PM UTC
- identified Nov 18, 2025, 02:38 PM UTC
We are aware that DocSend has been impacted by the ongoing Cloudflare outage
- resolved Nov 18, 2025, 02:53 PM UTC
This incident has been resolved.
Major November 14, 2025 Dropbox Chat unavailable 1h 11m Website, Desktop Application, Mobile Application, Support Services
Started Nov 14, 2025, 08:00 PM UTC· resolved Nov 14, 2025, 09:11 PM UTC
- investigating Nov 14, 2025, 08:00 PM UTC
Dropbox Chat is currently unavailable, we are investigating the issue.
- resolved Nov 14, 2025, 09:11 PM UTC
This incident has been resolved.
Minor October 21, 2025 Google Drive and One Drive Dash connectors are not working for some users 6h 40m Dash
Started Oct 21, 2025, 02:32 PM UTC· resolved Oct 21, 2025, 09:13 PM UTC
- investigating Oct 21, 2025, 02:32 PM UTC
The Google Drive and One Drive connectors in Dash are not working for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
- resolved Oct 21, 2025, 09:13 PM UTC
This incident has been resolved.
Minor October 14, 2025 Images not loading in Dropbox Paper 3h 42m Paper
Started Oct 14, 2025, 09:06 AM UTC· resolved Oct 14, 2025, 12:49 PM UTC
- investigating Oct 14, 2025, 09:06 AM UTC
We are aware that Images and the preview of an images are not loading in Dropbox Paper.
- resolved Oct 14, 2025, 12:49 PM UTC
This incident has been resolved.
Minor September 23, 2025 Dropbox is not working as expected for some users. 22m Website, Desktop Application, Dash, DocSend
Started Sep 23, 2025, 06:55 PM UTC· resolved Sep 23, 2025, 07:17 PM UTC
- investigating Sep 23, 2025, 06:55 PM UTC
We’re having some trouble with our services currently. We’re working to fix the problem as quickly as we can.
- investigating Sep 23, 2025, 07:10 PM UTC
We are continuing to investigate this issue.
- resolved Sep 23, 2025, 07:17 PM UTC
This incident has been resolved.
Minor September 2, 2025 Dropbox.com is not working for some users 32m Website
Started Sep 02, 2025, 01:16 PM UTC· resolved Sep 02, 2025, 01:48 PM UTC
- investigating Sep 02, 2025, 01:16 PM UTC
Dropbox.com is not working for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
- resolved Sep 02, 2025, 01:48 PM UTC
This incident has been resolved.
Minor August 29, 2025 Pop up to sign in On Microsoft Office Files 14h 44m Desktop Application
Started Aug 29, 2025, 07:17 PM UTC· resolved Aug 30, 2025, 10:01 AM UTC
- investigating Aug 29, 2025, 07:17 PM UTC
We are working with Microsoft to investigate this issue. Please close the pop up until fix a is implemented.
- resolved Aug 30, 2025, 10:01 AM UTC
This incident has been resolved.
Minor May 23, 2025 Intermittent Loading Issues on Dropbox Website 53m Website
Started May 23, 2025, 07:31 PM UTC· resolved May 23, 2025, 08:24 PM UTC
- identified May 23, 2025, 07:31 PM UTC
Some users may experience longer than usual load times on the Dropbox website. We are actively investigating and working to resolve the issue.
- resolved May 23, 2025, 08:24 PM UTC
This incident has been resolved.
Minor May 15, 2025 The Dash Confluence connector may be unavailable for some users. 1d 2h Dash
Started May 15, 2025, 04:35 PM UTC· resolved May 16, 2025, 07:15 PM UTC
- investigating May 15, 2025, 04:35 PM UTC
We are currently investigating this issue.
- resolved May 16, 2025, 07:15 PM UTC
This incident has been resolved.
Minor May 14, 2025 Dropbox may be unavailable for some users. 59m Website, Desktop Application, Mobile Application, API and 3 more
Started May 14, 2025, 06:24 PM UTC· resolved May 14, 2025, 07:24 PM UTC
- investigating May 14, 2025, 06:24 PM UTC
We are currently investigating this issue.
- investigating May 14, 2025, 06:33 PM UTC
We are continuing to investigate this issue.
- monitoring May 14, 2025, 06:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 14, 2025, 07:24 PM UTC
This incident has been resolved.
Minor May 5, 2025 Dash Search might not be working for some users. 6h 1m Dash
Started May 05, 2025, 09:38 PM UTC· resolved May 06, 2025, 03:40 AM UTC
- investigating May 05, 2025, 09:38 PM UTC
Dash Search might not be working for some users. We are working to fix the problem as quickly as we can.
- resolved May 06, 2025, 03:40 AM UTC
This incident has been resolved.
Minor May 5, 2025 Dash Chat might not be working for some users 3h 3m Dash
Started May 05, 2025, 06:26 PM UTC· resolved May 05, 2025, 09:30 PM UTC
- investigating May 05, 2025, 06:26 PM UTC
Dash Chat might not be working for some users. We're working to fix the problem as quickly as we can.
- resolved May 05, 2025, 09:30 PM UTC
This incident has been resolved.