Dropbox incident

We’re having some trouble with our payment page

Minor Resolved View vendor source →

Dropbox experienced a minor incident on January 15, 2026 affecting Website, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2026, 06:59 AM UTC
Resolved
Jan 15, 2026, 08:19 AM UTC
Duration
1h 19m
Detected by Pingoru
Jan 15, 2026, 06:59 AM UTC

Affected components

Website

Update timeline

  1. investigating Jan 15, 2026, 06:59 AM UTC

    We’re having some trouble with our payment page. We’re working to fix the problem as quickly as we can.

  2. monitoring Jan 15, 2026, 07:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 15, 2026, 08:19 AM UTC

    This incident has been resolved.