Dropbox incident

Some customers are unable to access certain website routes and features.

Major Resolved View vendor source →

Dropbox experienced a major incident on September 9, 2026 affecting Website, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2026, 09:36 PM UTC
Resolved
Sep 09, 2026, 10:35 PM UTC
Duration
59m
Detected by Pingoru
Sep 09, 2026, 09:36 PM UTC

Affected components

Website

Update timeline

  1. investigating Sep 09, 2026, 09:36 PM UTC

    a number of pages and features are not working for some customers. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

  2. resolved Sep 09, 2026, 10:35 PM UTC

    This incident has been resolved.