Dropbox incident

Opening a video or audio file might not be working for users

Minor Resolved View vendor source →

Dropbox experienced a minor incident on May 27, 2026 affecting Mobile Application, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2026, 08:05 PM UTC
Resolved
May 27, 2026, 10:31 PM UTC
Duration
2h 26m
Detected by Pingoru
May 27, 2026, 08:05 PM UTC

Affected components

Mobile Application

Update timeline

  1. investigating May 27, 2026, 08:05 PM UTC

    Opening a video or audio file might not be working for users

  2. monitoring May 27, 2026, 09:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 27, 2026, 10:31 PM UTC

    This incident has been resolved.