Dropbox Outage History

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Dropbox had 33 outages in the last 2 years totaling 110h 48m of downtime — averaging 1.4 incidents per month.

There were 33 Dropbox outages since June 18, 2024 totaling 110h 48m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.dropbox.com

Minor September 25, 2024

The Desktop App might not be loading for some users

Detected by Pingoru
Sep 25, 2024, 06:10 PM UTC
Resolved
Sep 26, 2024, 12:01 AM UTC
Duration
5h 51m
Affected: Desktop Application
Timeline · 2 updates
  1. investigating Sep 25, 2024, 06:10 PM UTC

    The Desktop App might not be loading for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

  2. resolved Sep 26, 2024, 12:01 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 3, 2024

Dropbox may not be working as expected for some users

Detected by Pingoru
Sep 03, 2024, 06:26 PM UTC
Resolved
Sep 03, 2024, 07:20 PM UTC
Duration
54m
Timeline · 2 updates
  1. investigating Sep 03, 2024, 06:26 PM UTC

    Users may be experiencing issues with uploading or previewing certain files across Dropbox. We are working to resolve the issue as quickly as possible. Thank you for your patience.

  2. resolved Sep 03, 2024, 07:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 9, 2024

Desktop app installer may not be working as expected

Detected by Pingoru
Jul 09, 2024, 08:54 PM UTC
Resolved
Jul 09, 2024, 09:18 PM UTC
Duration
23m
Affected: Desktop Application
Timeline · 2 updates
  1. investigating Jul 09, 2024, 08:54 PM UTC

    The desktop app installer may not be working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.

  2. resolved Jul 09, 2024, 09:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 8, 2024

Dropbox.com may not be working as expected

Detected by Pingoru
Jul 08, 2024, 09:43 PM UTC
Resolved
Jul 08, 2024, 09:57 PM UTC
Duration
14m
Affected: Website
Timeline · 2 updates
  1. investigating Jul 08, 2024, 09:43 PM UTC

    The Dropbox website may not be working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.

  2. resolved Jul 08, 2024, 09:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 22, 2024

Phone support may not be working as expected for some Team Admins

Detected by Pingoru
Jun 22, 2024, 01:47 AM UTC
Resolved
Jun 22, 2024, 05:46 AM UTC
Duration
3h 58m
Affected: Support Services
Timeline · 2 updates
  1. investigating Jun 22, 2024, 01:47 AM UTC

    Calling support may not be working as expected for some Team Admins. We are working to fix the problem as quickly as we can. We’ll share another update shortly.

  2. resolved Jun 22, 2024, 05:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 21, 2024

Photos tab in Android app may not be loading as expected

Detected by Pingoru
Jun 21, 2024, 06:30 PM UTC
Resolved
Jun 25, 2024, 04:33 PM UTC
Duration
3d 22h
Affected: Mobile Application
Timeline · 3 updates
  1. investigating Jun 21, 2024, 06:30 PM UTC

    The photos tab in Dropbox's Android app may not be loading as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.

  2. monitoring Jun 21, 2024, 09:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 25, 2024, 04:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 18, 2024

Enterprise console may not be working as expected

Detected by Pingoru
Jun 18, 2024, 02:07 PM UTC
Resolved
Jun 18, 2024, 04:18 PM UTC
Duration
2h 10m
Affected: Website
Timeline · 3 updates
  1. investigating Jun 18, 2024, 02:07 PM UTC

    Enterprise console may not be working as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.

  2. identified Jun 18, 2024, 04:03 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 18, 2024, 04:18 PM UTC

    This incident has been resolved.

Read the full incident report →