Dropbox experienced a major incident on November 14, 2025 affecting Website and Desktop Application and 1 more component, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
WebsiteDesktop ApplicationMobile ApplicationSupport Services
Update timeline
- investigating Nov 14, 2025, 08:00 PM UTC
Dropbox Chat is currently unavailable, we are investigating the issue.
- resolved Nov 14, 2025, 09:11 PM UTC
This incident has been resolved.