Dropbox incident

Some Dropbox Protect features are not working correctly

Minor Resolved View vendor source →

Dropbox experienced a minor incident on August 25, 2026 affecting Protect, lasting 11h 46m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2026, 11:14 PM UTC
Resolved
Aug 26, 2026, 11:01 AM UTC
Duration
11h 46m
Detected by Pingoru
Aug 25, 2026, 11:14 PM UTC

Affected components

Protect

Update timeline

  1. investigating Aug 25, 2026, 11:14 PM UTC

    We are currently experiencing issues with the Items and Reports areas in Dropbox Protect, resulting in intermittent failures for some users. We are working to resolve the issue as quickly as possible. Thank you for your patience.

  2. resolved Aug 26, 2026, 11:01 AM UTC

    This incident has been resolved.