Dropbox incident

Dropbox is not working as expected for some users

Minor Resolved View vendor source →

Dropbox experienced a minor incident on August 21, 2026 affecting Website and Desktop Application and 1 more component, lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2026, 01:18 PM UTC
Resolved
Aug 21, 2026, 03:12 PM UTC
Duration
1h 54m
Detected by Pingoru
Aug 21, 2026, 01:18 PM UTC

Affected components

WebsiteDesktop ApplicationMobile ApplicationAPI

Update timeline

  1. investigating Aug 21, 2026, 01:18 PM UTC

    Dropbox is not working as expected for some users. We’re working to fix the problem as quickly as we can.

  2. identified Aug 21, 2026, 02:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 21, 2026, 02:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 21, 2026, 03:12 PM UTC

    This incident has been resolved.