Dovetail incident

Contextual Chat unavailable for AU Region

Resolved after 56 minutes, on March 2, 2026.

resolved Mar 02, 2026, 05:33 AM UTC

We have released a fix for this issue. Contextual Chat is now fully operational for all AU hosted workspaces. We appreciate your patience while we resolved this. If you continue to experience any issues, please contact our team at [**[email protected]**](mailto:[email protected]) so we can look into this again..

Started
Mar 02, 2026, 04:36 AM UTC
Resolved
Mar 02, 2026, 05:33 AM UTC
Duration
56m
Detected by Pingoru
Mar 02, 2026, 04:36 AM UTC

Update timeline

  1. identified Mar 02, 2026, 04:36 AM UTC

    Contextual chat is currently down for workspaces with AI processing regions set to 'Australia'. Our team is currently working on a fix for this issue. Thank you for your patience with us..

  2. resolved Mar 02, 2026, 05:33 AM UTC

    We have released a fix for this issue. Contextual Chat is now fully operational for all AU hosted workspaces. We appreciate your patience while we resolved this. If you continue to experience any issues, please contact our team at [**[email protected]**](mailto:[email protected]) so we can look into this again..

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