DoorDash Outage History

DoorDash is up right now

DoorDash had 34 outages in the last 2 years totaling 30h 55m of downtime — averaging 1.4 incidents per month.

There were 34 DoorDash outages since November 8, 2024 totaling 30h 55m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.doordashstatus.com

Critical June 16, 2026

DoorDash outage

Detected by Pingoru
Jun 16, 2026, 02:14 PM UTC
Resolved
Jun 16, 2026, 04:22 PM UTC
Duration
2h 8m
Affected: Drive APIMx WebsitesDrive Order FulfillmentNative AppsDrive Delivery Tracking PageOnline Ordering (Storefront)Developer PortalMerchant PortalOrdersMerchant TabletMenu UpdatesDasher Status UpdatesBusiness Manager AppCatalogInventory
Timeline · 8 updates
  1. investigating Jun 16, 2026, 02:14 PM UTC

    We are aware of the issue and are currently investigating

  2. investigating Jun 16, 2026, 02:15 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 16, 2026, 02:18 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Jun 16, 2026, 02:33 PM UTC

    We are continuing to work on a fix for the issue

  5. identified Jun 16, 2026, 03:03 PM UTC

    We have identified a fix and are working to implement

  6. identified Jun 16, 2026, 03:35 PM UTC

    We have implemented the fix and are starting to see some recovery

  7. monitoring Jun 16, 2026, 03:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  8. resolved Jun 16, 2026, 04:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 15, 2026

Order Health Impacted

Detected by Pingoru
Apr 15, 2026, 08:33 AM UTC
Resolved
Apr 15, 2026, 08:46 AM UTC
Duration
12m
Affected: Orders
Timeline · 2 updates
  1. investigating Apr 15, 2026, 08:33 AM UTC

    We are currently investigating this issue.

  2. resolved Apr 15, 2026, 08:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 15, 2026

Partial Order Health impacted

Detected by Pingoru
Apr 15, 2026, 08:30 AM UTC
Resolved
Apr 15, 2026, 08:46 AM UTC
Duration
15m
Affected: Drive API
Timeline · 3 updates
  1. investigating Apr 15, 2026, 08:30 AM UTC

    Doordash order health seems to be impacted partially, seeing higher than expected latency. The team is actively investigating the issue.

  2. investigating Apr 15, 2026, 08:45 AM UTC

    The team has investigated and resolved the issue. Seeing api metrics back in trend.

  3. resolved Apr 15, 2026, 08:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 19, 2026

Event logs outage

Detected by Pingoru
Mar 19, 2026, 04:22 PM UTC
Resolved
Mar 19, 2026, 10:46 PM UTC
Duration
6h 23m
Affected: Developer Portal
Timeline · 4 updates
  1. investigating Mar 19, 2026, 04:22 PM UTC

    We have detected an issue with Event Logs in Developer Portal. We are actively investigating.

  2. identified Mar 19, 2026, 04:49 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 19, 2026, 05:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 19, 2026, 10:46 PM UTC

    The incident has been resolved.

Read the full incident report →

Major December 12, 2025

Developer portal authentication issue

Detected by Pingoru
Dec 12, 2025, 03:15 PM UTC
Resolved
Dec 12, 2025, 04:14 PM UTC
Duration
58m
Affected: Developer Portal
Timeline · 3 updates
  1. identified Dec 12, 2025, 03:15 PM UTC

    We are aware of users to be unable to access developer portal. The team is actively investigating the issue.

  2. monitoring Dec 12, 2025, 03:42 PM UTC

    A fix has been deployed and we are monitoring auth errors.

  3. resolved Dec 12, 2025, 04:14 PM UTC

    We are no longer seeing the errors, Dev Portal should be available now.

Read the full incident report →

Major December 5, 2025

Service Degradation Due to Cloudflare Outage

Detected by Pingoru
Dec 05, 2025, 09:01 AM UTC
Resolved
Dec 05, 2025, 09:35 AM UTC
Duration
34m
Affected: Drive APIDoorDash Careers SiteMx WebsitesDrive Order FulfillmentNative AppsDrive Delivery Tracking PageOnline Ordering (Storefront)Developer PortalMerchant PortalOrdersMerchant TabletMenu UpdatesDasher Status UpdatesBusiness Manager AppCatalogInventory
Timeline · 4 updates
  1. investigating Dec 05, 2025, 09:01 AM UTC

    We are currently experiencing service degradation due to an outage with Cloudflare. This issue is causing platform-wide issues with DoorDash and may cause errors for some users. Our engineering teams are monitoring the situation and working to mitigate customer impact.

  2. investigating Dec 05, 2025, 09:03 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 05, 2025, 09:26 AM UTC

    We are seeing recovery across our systems and are monitoring to confirm full restoration.

  4. resolved Dec 05, 2025, 09:35 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 3, 2025

Drive Order Creation - Issue Detected

Detected by Pingoru
Dec 03, 2025, 10:16 PM UTC
Resolved
Dec 03, 2025, 10:45 PM UTC
Duration
28m
Affected: Drive API
Timeline · 3 updates
  1. investigating Dec 03, 2025, 10:16 PM UTC

    We have detected an issue with Drive Order Creation V1 API. We are actively investigating. API calls to the Create Delivery V1 endpoint that fail may be successful on retry. Next update in 15 minutes.

  2. monitoring Dec 03, 2025, 10:27 PM UTC

    The issue with Order Creation is resolved but we will continue to monitor. Next update in 15 minutes.

  3. resolved Dec 03, 2025, 10:45 PM UTC

    The issue with Order Creation is now confirmed to be resolved. No further updates.

Read the full incident report →

Major December 3, 2025

Order volume impacted

Detected by Pingoru
Dec 03, 2025, 01:36 AM UTC
Resolved
Dec 03, 2025, 01:38 AM UTC
Duration
2m
Affected: Orders
Timeline · 2 updates
  1. investigating Dec 03, 2025, 01:36 AM UTC

    Partial order volume impact

  2. resolved Dec 03, 2025, 01:38 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 17, 2025

Drive Order Creation - Issue Resolved

Detected by Pingoru
Oct 17, 2025, 07:36 PM UTC
Resolved
Oct 16, 2025, 04:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Oct 17, 2025, 07:36 PM UTC

    From 9am to 12:49pm PT a new validation rule on DoorDash Drive was unexpectedly applied, requiring non-empty first and last names. This rule caused order creation requests with an empty customer first or last name to be rejected across API integrations and through the "Request a Delivery" form on the Merchant portal. After the rule change was rolled back by 12:49pm PT, the previous name validation rules were being applied and orders with empty first or last name were being accepted.

Read the full incident report →

Notice October 14, 2025

Drive Order Fulfillment - Drive ETA Degradation

Detected by Pingoru
Oct 14, 2025, 06:00 PM UTC
Resolved
Oct 08, 2025, 02:55 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Oct 14, 2025, 06:00 PM UTC

    From 7:55 PM PDT on October 7, 2025 to 11:15PM PDT October 7, 2025, Drive experienced degraded ETA accuracy due to an internal database corruption issue. During this time, ETA estimates appeared significantly longer than expected for all Drive merchants. The underlying issue was partially resolved by 11:15 PM PDT and fully resolved by 2:25 AM PDT on October 8, 2025, and ETA accuracy has since returned to normal.

Read the full incident report →

Major September 11, 2025

Drive Order Creation - Issue detected

Detected by Pingoru
Sep 11, 2025, 03:45 PM UTC
Resolved
Sep 11, 2025, 04:02 PM UTC
Duration
16m
Affected: Drive Order FulfillmentOnline Ordering (Storefront)Orders
Timeline · 6 updates
  1. investigating Sep 11, 2025, 03:45 PM UTC

    We have detected an issue with Order Creation. We are actively investigating.

  2. investigating Sep 11, 2025, 03:50 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 11, 2025, 03:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. identified Sep 11, 2025, 03:51 PM UTC

    The issue has been identified and working to be mitigated. We are seeing recovery

  5. monitoring Sep 11, 2025, 03:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Sep 11, 2025, 04:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 5, 2025

Marketplace Orders impacted

Detected by Pingoru
Aug 05, 2025, 08:03 PM UTC
Resolved
Aug 05, 2025, 07:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Aug 05, 2025, 08:03 PM UTC

    This incident has been resolved. From 11:42 AM to 11:48 AM and 12:02 PM to 12:10 PM PT, due to internal outage there was drop in order volume. We have since recovered.

Read the full incident report →

Minor August 5, 2025

Drive API error spike

Detected by Pingoru
Aug 05, 2025, 07:10 PM UTC
Resolved
Aug 05, 2025, 07:28 PM UTC
Duration
18m
Affected: Drive API
Timeline · 5 updates
  1. investigating Aug 05, 2025, 07:10 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 05, 2025, 07:18 PM UTC

    We have recovered and root causing the error spikes.

  3. monitoring Aug 05, 2025, 07:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Aug 05, 2025, 07:27 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 05, 2025, 07:28 PM UTC

    This incident has been resolved. From 11:42 to 11:48, 12:02 to 12:10 we had two API 500 error spikes caused by internal DB outage. During the incident 7% of Drive Classic requests got impacted; and 25% of Drive API requests got impacted. Retries during the time would have worked if the clients have retry logic.

Read the full incident report →

Critical July 31, 2025

Doordash orders - Issue detected

Detected by Pingoru
Jul 31, 2025, 09:35 AM UTC
Resolved
Jul 31, 2025, 10:04 AM UTC
Duration
28m
Affected: OrdersMerchant Tablet
Timeline · 4 updates
  1. investigating Jul 31, 2025, 09:35 AM UTC

    We have detected an issue with the orders functionality. We are investigating.

  2. identified Jul 31, 2025, 09:43 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 31, 2025, 09:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 31, 2025, 10:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 9, 2025

Marketplace Order impacted

Detected by Pingoru
Jul 09, 2025, 10:20 AM UTC
Resolved
Jul 09, 2025, 01:42 PM UTC
Duration
3h 21m
Affected: Orders
Timeline · 4 updates
  1. investigating Jul 09, 2025, 10:20 AM UTC

    Team is investigating on the issue

  2. identified Jul 09, 2025, 12:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 09, 2025, 01:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 09, 2025, 01:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 9, 2025

Drive Order Fulfillment - Issue Detected

Detected by Pingoru
Jul 09, 2025, 09:43 AM UTC
Resolved
Jul 09, 2025, 01:46 PM UTC
Duration
4h 3m
Affected: Drive Order FulfillmentDrive Delivery Tracking Page
Timeline · 6 updates
  1. investigating Jul 09, 2025, 09:43 AM UTC

    We have detected an issue with Order Fulfillment and are actively investigating.

  2. investigating Jul 09, 2025, 10:07 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 09, 2025, 11:00 AM UTC

    We are continuing to investigate this issue.

  4. identified Jul 09, 2025, 12:12 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Jul 09, 2025, 12:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jul 09, 2025, 01:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 10, 2025

Drive Order Creation and Fulfillment - Issue Detected

Detected by Pingoru
Jun 10, 2025, 07:29 AM UTC
Resolved
Jun 10, 2025, 09:42 AM UTC
Duration
2h 12m
Affected: Drive APIDrive Order Fulfillment
Timeline · 7 updates
  1. investigating Jun 10, 2025, 07:29 AM UTC

    We have detected an issue with Order Creation and Fulfillment. We are actively investigating.

  2. investigating Jun 10, 2025, 08:10 AM UTC

    We have detected an issue with Order Creation and Fulfillment. We are actively investigating.

  3. investigating Jun 10, 2025, 08:35 AM UTC

    We are continuing to investigate this issue.

  4. identified Jun 10, 2025, 08:57 AM UTC

    We have identified an issue with Order Creation and Fulfillment. We are actively working on a resolution. Next update in 15 minutes.

  5. monitoring Jun 10, 2025, 09:37 AM UTC

    The issue with Order Creation and Fulfillment is resolved but we will continue to monitor.

  6. investigating Jun 10, 2025, 09:42 AM UTC

    The issue with Order Creation and Fulfillment is now confirmed to be resolved. No further updates.

  7. resolved Jun 10, 2025, 09:42 AM UTC

    The issue with Order Creation and Fulfillment is now confirmed to be resolved. No further updates.

Read the full incident report →

Major June 10, 2025

Order Health Degraded

Detected by Pingoru
Jun 10, 2025, 07:08 AM UTC
Resolved
Jun 10, 2025, 09:32 AM UTC
Duration
2h 23m
Affected: Developer PortalOrders
Timeline · 7 updates
  1. investigating Jun 10, 2025, 07:08 AM UTC

    Starting 11:05PM PST, Doordash is experiencing degraded order health. Team is investigating the issue

  2. investigating Jun 10, 2025, 07:12 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 10, 2025, 08:18 AM UTC

    We are continuing to investigate this issue.

  4. investigating Jun 10, 2025, 08:44 AM UTC

    We are seeing some recovery, but haven't fully mitigated yet. We are continuing to investigate and mitigate.

  5. investigating Jun 10, 2025, 09:12 AM UTC

    We are seeing major recovery. We will continue to investigate and fully mitigate.

  6. monitoring Jun 10, 2025, 09:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Jun 10, 2025, 09:32 AM UTC

    The issues affecting Order health have been fixed, and we are fully recovered.

Read the full incident report →

Major June 6, 2025

Drive API Degraded

Detected by Pingoru
Jun 06, 2025, 06:41 PM UTC
Resolved
Jun 06, 2025, 07:45 PM UTC
Duration
1h 4m
Affected: Drive API
Timeline · 5 updates
  1. investigating Jun 06, 2025, 06:41 PM UTC

    We've detected an issue affecting Drive API. Our services are degraded and we're investigating.

  2. investigating Jun 06, 2025, 06:44 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 06, 2025, 07:10 PM UTC

    The issue has been identified, and the team is working on a multi-step fix. Service has partially recovered, and public API error rates have significantly decreased and are currently stable. The team is continuing to closely monitor the situation.

  4. identified Jun 06, 2025, 07:44 PM UTC

    The issue has been mitigated and system behavior has stabilized.

  5. resolved Jun 06, 2025, 07:45 PM UTC

    The team is continuing with cleanup efforts and will monitor closely to ensure full recovery. Thank you for your patience during this incident

Read the full incident report →

Critical March 4, 2025

Drive Order Creation and Fulfillment - Issue Identified

Detected by Pingoru
Mar 04, 2025, 06:38 PM UTC
Resolved
Mar 04, 2025, 06:50 PM UTC
Duration
12m
Affected: Drive API
Timeline · 5 updates
  1. identified Mar 04, 2025, 06:38 PM UTC

    We have identified an issue with Order Creation and Fulfillment. We are actively working on a resolution. Next update in 15 minutes.

  2. identified Mar 04, 2025, 06:40 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Mar 04, 2025, 06:41 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Mar 04, 2025, 06:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 04, 2025, 06:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 19, 2025

Drive API Traffic Disruption

Detected by Pingoru
Feb 19, 2025, 06:24 PM UTC
Resolved
Feb 14, 2025, 11:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Feb 19, 2025, 06:24 PM UTC

    On February 14th, between 03:07 - 4:08 AM PST, we experienced increased error rates on the Drive API affecting key endpoints (e.g., /quote, /deliveries). This resulted in intermittent failures for delivery quotes and order placements. The issue was caused by a Cloudflare outage in the Portland (PDX) data center, which intermittently disrupted traffic. The incident has been resolved, and we continue to monitor for further issues.

Read the full incident report →

Minor February 19, 2025

Developer portal is degraded

Detected by Pingoru
Feb 19, 2025, 03:58 PM UTC
Resolved
Feb 19, 2025, 07:47 PM UTC
Duration
3h 49m
Affected: Developer Portal
Timeline · 4 updates
  1. monitoring Feb 19, 2025, 03:58 PM UTC

    Starting 5AM PST today, users are unable to log into developer portal. Team has identified the cause and applied a temporary fix. We are monitoring.

  2. monitoring Feb 19, 2025, 06:14 PM UTC

    We are still seeing intermittent errors with most has been recovered. We are working for a full recovery.

  3. monitoring Feb 19, 2025, 07:16 PM UTC

    The incident is mitigated. We are continuing monitoring.

  4. resolved Feb 19, 2025, 07:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 15, 2025

Delay in webhooks

Detected by Pingoru
Feb 15, 2025, 12:45 AM UTC
Resolved
Feb 15, 2025, 02:10 AM UTC
Duration
1h 25m
Affected: Drive API
Timeline · 4 updates
  1. investigating Feb 15, 2025, 12:45 AM UTC

    We are currently investigating the issue; some webhooks might be delayed but orders are being created and fulfilled successfully.

  2. investigating Feb 15, 2025, 01:33 AM UTC

    Team is actively monitoring and investigating the issue. Webhooks may still experience delays. We will provide updates as we learn more.

  3. monitoring Feb 15, 2025, 01:50 AM UTC

    Team has implemented a mitigation. Webhook delays should now be recovering. We continue to monitor for stability.

  4. resolved Feb 15, 2025, 02:10 AM UTC

    This incident has been resolved. No further delays on webhooks are expected.

Read the full incident report →