DoorDash incident

Drive Order Creation - Issue detected

Resolved after 16 minutes, affecting Drive Order Fulfillment and Online Ordering (Storefront) and 1 more, on September 11, 2025.

monitoring Sep 11, 2025, 03:54 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 11, 2025, 03:45 PM UTC
Resolved
Sep 11, 2025, 04:02 PM UTC
Duration
16m
Detected by Pingoru
Sep 11, 2025, 03:45 PM UTC

Affected components

Drive Order FulfillmentOnline Ordering (Storefront)Orders

Update timeline

  1. investigating Sep 11, 2025, 03:45 PM UTC

    We have detected an issue with Order Creation. We are actively investigating.

  2. investigating Sep 11, 2025, 03:50 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 11, 2025, 03:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. identified Sep 11, 2025, 03:51 PM UTC

    The issue has been identified and working to be mitigated. We are seeing recovery

  5. monitoring Sep 11, 2025, 03:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Sep 11, 2025, 04:02 PM UTC

    This incident has been resolved.

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