DoorDash incident

Service Degradation Due to Cloudflare Outage

Major Resolved View vendor source →

DoorDash experienced a major incident on December 5, 2025 affecting Drive API and DoorDash Careers Site and 1 more component, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 09:01 AM UTC
Resolved
Dec 05, 2025, 09:35 AM UTC
Duration
34m
Detected by Pingoru
Dec 05, 2025, 09:01 AM UTC

Affected components

Drive APIDoorDash Careers SiteMx WebsitesDrive Order FulfillmentNative AppsDrive Delivery Tracking PageOnline Ordering (Storefront)Developer PortalMerchant PortalOrders

Update timeline

  1. investigating Dec 05, 2025, 09:01 AM UTC

    We are currently experiencing service degradation due to an outage with Cloudflare. This issue is causing platform-wide issues with DoorDash and may cause errors for some users. Our engineering teams are monitoring the situation and working to mitigate customer impact.

  2. investigating Dec 05, 2025, 09:03 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 05, 2025, 09:26 AM UTC

    We are seeing recovery across our systems and are monitoring to confirm full restoration.

  4. resolved Dec 05, 2025, 09:35 AM UTC

    This incident has been resolved.