DoorDash incident

Drive Order Fulfillment - Drive ETA Degradation

Resolved after 6 hours 30 minutes, on October 8, 2025.

resolved Oct 14, 2025, 06:00 PM UTC

From 7:55 PM PDT on October 7, 2025 to 11:15PM PDT October 7, 2025, Drive experienced degraded ETA accuracy due to an internal database corruption issue. During this time, ETA estimates appeared significantly longer than expected for all Drive merchants. The underlying issue was partially resolved by 11:15 PM PDT and fully resolved by 2:25 AM PDT on October 8, 2025, and ETA accuracy has since returned to normal.

Started
Oct 08, 2025, 02:55 AM UTC
Resolved
Oct 08, 2025, 09:25 AM UTC
Duration
6h 30m
Detected by Pingoru
Oct 08, 2025, 02:55 AM UTC

Update timeline

  1. resolved Oct 14, 2025, 06:00 PM UTC

    From 7:55 PM PDT on October 7, 2025 to 11:15PM PDT October 7, 2025, Drive experienced degraded ETA accuracy due to an internal database corruption issue. During this time, ETA estimates appeared significantly longer than expected for all Drive merchants. The underlying issue was partially resolved by 11:15 PM PDT and fully resolved by 2:25 AM PDT on October 8, 2025, and ETA accuracy has since returned to normal.

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