DoorDash Outage History
DoorDash is up right nowPingoru has recorded 51 incidents for DoorDash: 14 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 0 of 720 (0%) |
| May 2026 | 1 | 2 of 744 (0%) |
| June 2026 | 2 | 5 of 720 (1%) |
| July 2026 | 1 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 3 of 720 (0%) |
| October 2026 | 1 | 3 of 590 (1%) |
Incidents, newest first
Minor February 15, 2025 Delay in webhooks 1h 25m Drive API
Started Feb 15, 2025, 12:45 AM UTC· resolved Feb 15, 2025, 02:10 AM UTC
- investigating Feb 15, 2025, 12:45 AM UTC
We are currently investigating the issue; some webhooks might be delayed but orders are being created and fulfilled successfully.
- investigating Feb 15, 2025, 01:33 AM UTC
Team is actively monitoring and investigating the issue. Webhooks may still experience delays. We will provide updates as we learn more.
- monitoring Feb 15, 2025, 01:50 AM UTC
Team has implemented a mitigation. Webhook delays should now be recovering. We continue to monitor for stability.
- resolved Feb 15, 2025, 02:10 AM UTC
This incident has been resolved. No further delays on webhooks are expected.
Notice February 14, 2025 Drive API Traffic Disruption 1h 8m
Started Feb 14, 2025, 11:00 AM UTC· resolved Feb 14, 2025, 12:08 PM UTC
- resolved Feb 19, 2025, 06:24 PM UTC
On February 14th, between 03:07 - 4:08 AM PST, we experienced increased error rates on the Drive API affecting key endpoints (e.g., /quote, /deliveries). This resulted in intermittent failures for delivery quotes and order placements. The issue was caused by a Cloudflare outage in the Portland (PDX) data center, which intermittently disrupted traffic. The incident has been resolved, and we continue to monitor for further issues.
Major January 28, 2025 Drive APIs Impacted 3h 40m Drive API
Started Jan 28, 2025, 09:12 PM UTC· resolved Jan 29, 2025, 12:53 AM UTC
- investigating Jan 28, 2025, 09:12 PM UTC
We have detected issues with Drive API Drive Classic and Order fulfillment has not been impacted.
- identified Jan 28, 2025, 09:27 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 28, 2025, 09:38 PM UTC
A fix has been implemented and we are seeing recovery.
- monitoring Jan 28, 2025, 09:57 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jan 28, 2025, 10:28 PM UTC
We are continuing to monitor the APIs , availability is looking good
- monitoring Jan 28, 2025, 11:43 PM UTC
Team is continuing to monitor. We are observing some higher latencies on the APIs but retries should be working.
- monitoring Jan 29, 2025, 12:23 AM UTC
We are continuing to monitor for any further issues.
- resolved Jan 29, 2025, 12:53 AM UTC
This incident has been resolved
Minor December 17, 2024 Seeing Partial Checkout failure 12m Orders
Started Dec 17, 2024, 05:39 AM UTC· resolved Dec 17, 2024, 05:51 AM UTC
- investigating Dec 17, 2024, 05:39 AM UTC
We are seeing partial checkout failure
- identified Dec 17, 2024, 05:44 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 17, 2024, 05:50 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 17, 2024, 05:51 AM UTC
This incident has been resolved.
Notice December 17, 2024 Drive v1 Create and Estimates Endpoint Availability 17m Drive API
Started Dec 17, 2024, 05:18 AM UTC· resolved Dec 17, 2024, 05:35 AM UTC
- resolved Dec 17, 2024, 06:00 AM UTC
There was a spike in the availability of Drive V1 create and estimates endpoint. The issue started around 09:18pm PST has been mitigated as of 09:35pm PST.
Critical December 7, 2024 DoorDash Tablet stores are down 1h 22m Merchant Tablet
Started Dec 07, 2024, 12:25 AM UTC· resolved Dec 07, 2024, 01:47 AM UTC
- investigating Dec 07, 2024, 12:25 AM UTC
We are currently investigating this issue.
- resolved Dec 07, 2024, 01:47 AM UTC
This incident has been resolved.
Notice December 3, 2024 Drive Classic API - Error Spike 18m Drive API
Started Dec 03, 2024, 09:13 PM UTC· resolved Dec 03, 2024, 09:31 PM UTC
- investigating Dec 03, 2024, 09:13 PM UTC
We are currently investigating the incident
- monitoring Dec 03, 2024, 09:25 PM UTC
The issue has been mitigated and we are currently monitoring
- resolved Dec 03, 2024, 09:31 PM UTC
This incident has been resolved
Critical November 25, 2024 Order Fulfillment - Issue Detected 21m Orders
Started Nov 25, 2024, 11:36 PM UTC· resolved Nov 25, 2024, 11:58 PM UTC
- investigating Nov 25, 2024, 11:36 PM UTC
We are currently investigating this issue.
- investigating Nov 25, 2024, 11:36 PM UTC
We are continuing to investigate this issue.
- monitoring Nov 25, 2024, 11:49 PM UTC
We have mitigated and are continuing to monitor.
- resolved Nov 25, 2024, 11:58 PM UTC
This incident has been resolved.
- postmortem Dec 06, 2024, 06:16 PM UTC
Between 3:23 PM PST to 3:37 PM PST on November 25, 2024, DoorDash experienced an incident which prevented certain users from placing orders on Marketplace. The incident was caused by a bad deployment of new set of rules in one of the critical internal services. The incident was quickly mitigated by reverting the change. To prevent this in future we have introduced more checks and process when making changes in critical flows.
Major November 22, 2024 Voice Agents could not place part of the orders 58m
Started Nov 22, 2024, 11:40 PM UTC· resolved Nov 23, 2024, 12:39 AM UTC
- investigating Nov 22, 2024, 11:40 PM UTC
We are investigating the issue now
- investigating Nov 23, 2024, 12:11 AM UTC
We are continuing to investigate this issue.
- monitoring Nov 23, 2024, 12:19 AM UTC
We identified and issue make a fix. We are recovering now.
- resolved Nov 23, 2024, 12:39 AM UTC
This incident has been resolved.