Resolved after 18 minutes, affecting Drive API, on August 5, 2025.
This incident has been resolved. From 11:42 to 11:48, 12:02 to 12:10 we had two API 500 error spikes caused by internal DB outage. During the incident 7% of Drive Classic requests got impacted; and 25% of Drive API requests got impacted. Retries during the time would have worked if the clients have retry logic.
Affected components
Update timeline
- investigating Aug 05, 2025, 07:10 PM UTC
We are currently investigating this issue.
- investigating Aug 05, 2025, 07:18 PM UTC
We have recovered and root causing the error spikes.
- monitoring Aug 05, 2025, 07:22 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 05, 2025, 07:27 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 05, 2025, 07:28 PM UTC
This incident has been resolved. From 11:42 to 11:48, 12:02 to 12:10 we had two API 500 error spikes caused by internal DB outage. During the incident 7% of Drive Classic requests got impacted; and 25% of Drive API requests got impacted. Retries during the time would have worked if the clients have retry logic.
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