DoorDash incident

Doordash orders - Issue detected

Critical Resolved View vendor source →

DoorDash experienced a critical incident on July 31, 2025 affecting Orders and Merchant Tablet, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2025, 09:35 AM UTC
Resolved
Jul 31, 2025, 10:04 AM UTC
Duration
28m
Detected by Pingoru
Jul 31, 2025, 09:35 AM UTC

Affected components

OrdersMerchant Tablet

Update timeline

  1. investigating Jul 31, 2025, 09:35 AM UTC

    We have detected an issue with the orders functionality. We are investigating.

  2. identified Jul 31, 2025, 09:43 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 31, 2025, 09:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 31, 2025, 10:04 AM UTC

    This incident has been resolved.