DonorPerfect incident
Chat support unavailable from within DonorPerfect
Resolved after 44 minutes, affecting DonorPerfect, on May 19, 2025.
In product Chat Support is now functioning as intended. Thank you for your patience!
Affected components
Update timeline
- investigating May 19, 2025, 06:16 PM UTC
We are currently experiencing an issue with our in product Chat Support solution for DonorPerfect, we are working hard to resolve the issue. In the mean time you can still access Chat Support through our Community site. Go to (?)Help > Knowledgebase > Click on your user name in the top right corner and select Chat Support > then Chat Now. We appreciate your patience as we work to restore this service.
- resolved May 19, 2025, 07:01 PM UTC
In product Chat Support is now functioning as intended. Thank you for your patience!
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