Resolved after 3 hours 32 minutes, affecting DonorPerfect, on June 12, 2025.
After monitoring for a time we haven't experienced any additional login issues. Thank you for your patience and understanding!
Affected components
Update timeline
- investigating Jun 12, 2025, 03:56 PM UTC
We are currently investigating an issue affecting the ability to login to DonorPerfect without error for some clients. Your Online Forms are continuing to process without interruption. This is a high priority for our development team and they are actively working on trying to resolve it. We apologize for any inconvenience this might be causing you. We will keep you posted with updates here.
- monitoring Jun 12, 2025, 04:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 12, 2025, 07:29 PM UTC
After monitoring for a time we haven't experienced any additional login issues. Thank you for your patience and understanding!
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