Dojo incident

International transfers not paid

Major Resolved View vendor source →

Dojo experienced a major incident on August 28, 2025 affecting Dojo Ireland and Dojo Spain and 1 more component, lasting 4h 23m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2025, 08:43 AM UTC
Resolved
Aug 28, 2025, 01:07 PM UTC
Duration
4h 23m
Detected by Pingoru
Aug 28, 2025, 08:43 AM UTC

Affected components

Dojo IrelandDojo SpainDojo ItalyTransfers

Update timeline

  1. investigating Aug 28, 2025, 08:43 AM UTC

    We are investigating an issue causing delays in today’s transfers for merchants in Ireland, Spain, and Italy. Our technical team is working closely with our banking partner to resolve this as quickly as possible. We appreciate your patience as we work to resolve this.

  2. resolved Aug 28, 2025, 01:07 PM UTC

    Transfers for merchants in Ireland, Spain, and Italy have been processed and should now be received. Thanks for your patience while this was resolved.