Dojo experienced a minor incident on August 15, 2026 affecting Dojo UK and Dojo One and 1 more component, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 15, 2026, 05:55 AM UTC
We are aware of an issue with Mastercard that is causing some payments to fail at checkout. This is due to a service disruption on Mastercard’s side. Payments made with other card providers, such as Visa and AMEX are working normally. Our teams are actively monitoring the situation as Mastercard works to resolve the issue, and we will update this page as soon as services are fully restored.
- resolved Aug 15, 2026, 06:25 AM UTC
We have observed that Mastercard transaction traffic has stabilised and returned to normal levels. We will continue to monitor the situation closely to ensure ongoing stability.