Dojo incident

POS Integrations and Non-In-Person Payment Disruption

Minor Resolved View vendor source →

Dojo experienced a minor incident on August 20, 2026 affecting Dojo UK and Customer Apps and 1 more component, lasting 2h 44m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2026, 11:20 AM UTC
Resolved
Aug 20, 2026, 02:04 PM UTC
Duration
2h 44m
Detected by Pingoru
Aug 20, 2026, 11:20 AM UTC

Affected components

Dojo UKCustomer AppsDojo for BusinessSidekickDojo IrelandDojo SpainDojo BookingsRestaurant Management SystemDeposit on BookingsDojo Italy

Update timeline

  1. resolved Aug 20, 2026, 02:04 PM UTC

    Between 12:20 PM and 12:46 PM BST, we experienced a brief issue that disrupted select POS integrations, as well as non-in-person payment functionality across multiple applications. Our teams have resolved the underlying issue and fully restored all services. We apologise for any inconvenience this may have caused.