Dojo incident

Sidekick Web Access Issues

Minor Ongoing View vendor source →

Dojo is currently experiencing a minor incident affecting Dojo UK and Customer Apps and 1 more component, which began 4h ago. The vendor's full update timeline is below.

Started
Jun 09, 2026, 10:53 AM UTC
Resolved
Ongoing
Duration
● 3h 46m
Detected by Pingoru
Jun 09, 2026, 10:53 AM UTC

Affected components

Dojo UKCustomer AppsSidekick

Update timeline

  1. investigating Jun 09, 2026, 10:53 AM UTC

    We are currently experiencing issues with the Sidekick Web application on desktop and mobile browsers. However, the Sidekick Mobile App is fully functional. If you have the app installed, please use it to log in and access your services as normal while we work on a fix for the web version.