Dojo experienced a minor incident on September 29, 2025 affecting Dojo UK and Dojo Ireland and 1 more component, lasting 2h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Dojo UKDojo IrelandDojo SpainTransfers
Update timeline
- investigating Sep 29, 2025, 09:08 AM UTC
Some merchants are currently experiencing a temporary delay in settlements due to an issue with a third-party banking partner. Our teams are closely monitoring the situation and will provide updates as soon as more information becomes available. We apologise for any inconvenience this may cause.
- resolved Sep 29, 2025, 11:32 AM UTC
The issue affecting merchant settlements has been resolved, and all pending settlements have been completed. We apologise for the disruption and thank all affected merchants for their patience.