DocuSign incident

eSign US: Delays in new agreements appearing in Agreement Manager (Incident 6214)

Ongoing since 09:02 PM UTC, affecting eSignature (NA1) and eSignature (NA2) and 1 more.

monitoring Nov 11, 2026, 09:32 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 11, 2026, 09:02 PM UTC
Resolved
Ongoing
Duration
● 44m
Detected by Pingoru
Nov 11, 2026, 09:02 PM UTC

Affected components

eSignature (NA1)eSignature (NA2)eSignature (NA3)eSignature (NA4)

Update timeline

  1. investigating Nov 11, 2026, 09:02 PM UTC

    We are actively investigating this issue.

  2. identified Nov 11, 2026, 09:10 PM UTC

    We have identified the issue and a fix is being implemented.

  3. monitoring Nov 11, 2026, 09:32 PM UTC

    A fix has been implemented and we are monitoring the results.

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