DocuSign incident

Service disruption impacting Docusign products (Incident 6171)

Resolved after 19 minutes, affecting eSignature (DEMO) and Workspaces (DEMO) and 1 more, on November 6, 2026.

resolved Nov 06, 2026, 10:16 PM UTC

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Started
Nov 06, 2026, 09:57 PM UTC
Resolved
Nov 06, 2026, 10:16 PM UTC
Duration
19m
Detected by Pingoru
Nov 06, 2026, 09:57 PM UTC

Affected components

eSignature (DEMO)Workspaces (DEMO)Agreement Desk (DEMO)Identify (DEMO)Agreement Manager (DEMO)Workflow Builder (DEMO)Agreement Desk (AU)Workflow Builder (AU)Workspaces (AU)Identify (AU)

Update timeline

  1. monitoring Nov 06, 2026, 09:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. monitoring Nov 06, 2026, 10:05 PM UTC

    We continue to monitor the environment to ensure stability.

  3. resolved Nov 06, 2026, 10:16 PM UTC

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

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