Doctolib experienced a critical incident on September 1, 2026 affecting Clinical software, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Clinical software
Update timeline
- investigating Sep 01, 2026, 09:38 AM UTC
We are currently investigating this issue.
- identified Sep 01, 2026, 09:39 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 01, 2026, 09:45 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 01, 2026, 09:52 AM UTC
This incident has been resolved.