Doctolib incident

Consultation assitant is down

Resolved after 52 minutes, affecting Phone assistant and Clinical software, on September 11, 2026.

monitoring Sep 13, 2026, 01:32 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 11, 2026, 03:41 PM UTC
Resolved
Sep 11, 2026, 04:33 PM UTC
Duration
52m
Detected by Pingoru
Sep 11, 2026, 03:41 PM UTC

Affected components

Phone assistantClinical software

Update timeline

  1. investigating Sep 11, 2026, 03:41 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 11, 2026, 03:46 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 11, 2026, 04:04 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Sep 13, 2026, 01:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 13, 2026, 01:32 AM UTC

    This incident has been resolved.

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