Doctolib incident

Doctolib Support is not available

Critical Resolved View vendor source →

Doctolib experienced a critical incident on September 16, 2026 affecting Support Doctolib, lasting 3h 45m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 08:47 AM UTC
Resolved
Sep 16, 2026, 12:32 PM UTC
Duration
3h 45m
Detected by Pingoru
Sep 16, 2026, 08:47 AM UTC

Affected components

Support Doctolib

Update timeline

  1. investigating Sep 16, 2026, 08:47 AM UTC

    We are currently investigating this issue.

  2. identified Sep 16, 2026, 09:06 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 16, 2026, 09:17 AM UTC

    We are continuing to work on a fix for this issue.

  4. identified Sep 16, 2026, 09:53 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Sep 16, 2026, 11:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Sep 16, 2026, 12:32 PM UTC

    This incident has been resolved.