Doctolib incident
Some patients can't connect to their Telehealth consultation
Resolved after 1 hour 30 minutes, affecting Telehealth, on September 25, 2026.
The performance incident affecting the following component has been fully resolved: All services are stable and operating normally. We apologize for the inconvenience and thank you for your patience. — Your Doctolib Team
Affected components
Update timeline
- investigating Sep 25, 2026, 09:33 AM UTC
We are investigating a performance issue affecting the following component. Some users may experience slower response times or intermittent instability. We understand how important reliability is in your daily practice and are working with high priority. — Your Doctolib Team
- monitoring Sep 25, 2026, 09:59 AM UTC
Performance has returned to normal for the following component. There is no longer any user impact. We are monitoring to ensure continued stability. — Your Doctolib Team
- resolved Sep 25, 2026, 11:04 AM UTC
The performance incident affecting the following component has been fully resolved: All services are stable and operating normally. We apologize for the inconvenience and thank you for your patience. — Your Doctolib Team
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