Doctolib incident

Doctolib Connect is degraded

Major Resolved View vendor source →

Doctolib experienced a major incident on December 5, 2025, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 09:51 AM UTC
Resolved
Dec 05, 2025, 12:18 PM UTC
Duration
2h 27m
Detected by Pingoru
Dec 05, 2025, 09:51 AM UTC

Update timeline

  1. investigating Dec 05, 2025, 09:51 AM UTC

    We're currently experiencing a technical incident that may prevent you from using our Doctolib Connect. We'll share updates on the resolution progress here. We apologize for any inconvenience caused, and appreciate your patience as our teams are working on fixing the issue as soon as possible.

  2. identified Dec 05, 2025, 09:54 AM UTC

    We have applied a fix and are monitoring the results. We'll be back with an update soon to confirm that Doctolib Siilo is back to normal for everyone.

  3. resolved Dec 05, 2025, 12:18 PM UTC

    Doctolib fonctionne à nouveau normalement pour tout le monde. --- Doctolib ist wieder für alle Nutzer:innen verfügbar. --- Doctolib funziona per tutti gli utenti.