Doctolib incident

Hospitals and CF customers can't do patient search from the agenda

Resolved after 16 hours 21 minutes, affecting Calendar, on August 4, 2026.

resolved Aug 05, 2026, 07:05 AM UTC

The performance incident affecting the following component has been fully resolved: All services are stable and operating normally. We apologize for the inconvenience and thank you for your patience. — Your Doctolib Team

Started
Aug 04, 2026, 02:44 PM UTC
Resolved
Aug 05, 2026, 07:05 AM UTC
Duration
16h 21m
Detected by Pingoru
Aug 04, 2026, 02:44 PM UTC

Affected components

Calendar

Update timeline

  1. investigating Aug 04, 2026, 02:44 PM UTC

    We are investigating a performance issue affecting the following component. Some users may experience slower response times or intermittent instability. We understand how important reliability is in your daily practice and are working with high priority. — Your Doctolib Team

  2. investigating Aug 04, 2026, 02:53 PM UTC

    We are investigating a performance issue affecting the following component. Some users may experience slower response times or intermittent instability. We understand how important reliability is in your daily practice and are working with high priority. — Your Doctolib Team

  3. identified Aug 04, 2026, 02:56 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Aug 04, 2026, 06:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 05, 2026, 07:05 AM UTC

    The performance incident affecting the following component has been fully resolved: All services are stable and operating normally. We apologize for the inconvenience and thank you for your patience. — Your Doctolib Team

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