Doctolib incident
Phone assistant is not answering calls for patients. No impact on Pro side
Critical Vendor's status page →
Resolved after 48 minutes, affecting Phone assistant, on June 25, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Phone assistant
Update timeline
- identified Jun 25, 2026, 01:49 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 25, 2026, 01:50 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jun 25, 2026, 02:32 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 25, 2026, 02:38 PM UTC
This incident has been resolved.
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